IT Technician

IT Technician – Civil Aviation Programs Spectrum Software Technology (SST) Spectrum Software Technology (SST) is seeking experienced IT Technicians to support our Civil Aviation Programs as part of our Tech Refresh Team. This role provides hands‑on technical support for Federal Aviation Administration (FAA) facilities nationwide and requires strong hardware experience and some Linux knowledge.

Location Onsite work is required at the FAA William J. Hughes Technical Center, adjacent to Atlantic City International Airport, in Egg Harbor Township, NJ, with approximately 50% travel to FAA facilities.

Key Responsibilities

Perform hardware installations and technical support for FAA Centers, TRACONs, and Towers

Install and configure servers according to site‑specific requirements

Set up, install, and configure printers, routers, and switches

Perform network updates in technology labs supporting the TFMS Tech Refresh Project

Monitor, test, troubleshoot, and resolve hardware, software, and network issues

Provide systems administration and end‑user support

Support server hardware, operating systems, and network equipment

Required Qualifications

Associate’s Degree in a technical field with 2+ years of experience, or 4+ years of relevant IT experience

Strong hardware troubleshooting and installation skills

Working knowledge of routers, switches, and networking equipment

Basic to intermediate Linux experience

General IT support and systems administration experience

Ability to travel up to 50%

Ability to work onsite in Egg Harbor Township, NJ

U.S. Citizen or Permanent Resident required

Benefits

Competitive salary

100% employer‑paid health, vision, and dental insurance (effective Day One)

401(k) with company match

Travel per diem

Paid Time Off (PTO)

11 paid holidays

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