Appointment Business Center Scheduler III

**UAMS offers amazing benefits and perks** (available for benefits eligible positions only):* Health: Medical, Dental and Vision plans available for qualifying staff and family* Holiday, Vacation and Sick Leave* Education discount for staff and dependents (undergraduate only)* Retirement: Up to 10% matched contribution from UAMS* Basic Life Insurance up to $50,000* Career Training and Educational Opportunities* Merchant Discounts* Concierge prescription delivery on the main campus when using UAMS pharmacy* High School Diploma/GED.* Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.* Knowledge of basic medical terminology required.* Intermediate proficiency with computers (MS Office Suite preferred).* Basic keyboard and telephone etiquette skills.* General knowledge of office machines including printers and scanners.* Experience working with EPIC system.* Call center experience.* Schedules, reschedules, coordinates, and cancels appointments.* Inputs and/or updates accurate patient information.* Answers telephone in a professional and friendly manner and demonstrates effective communication skills.* Communicates accurate and complete information.* Must maintain strict confidentiality.* Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.* Performs other duties as assigned.At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state’s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care.We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you.UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings.

We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to

for more details.The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA).The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security.. #J-18808-Ljbffr