National Vision Inc.
Assistant Manager - Optical
National Vision Inc., Saint Louis, Missouri, United States, 63146
Job Title
Assistant Manager – Optical
Company Description America’s Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
Job Description By overseeing the daily operations of our stores, including personnel management and inventory control, Assistant Optical Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too. Our stores are closed on Sundays to give employees a day off.
Responsibilities
Monitor and achieve profit, sales and performance goals (i.e., reviewing the P&L).
Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
Convey a commitment to providing outstanding customer service and ensure all associates do the same.
Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensure the timely completion of day-to-day functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high caliber staff.
Motivate associates to exceed performance standards.
Qualifications
Optical sales experience. Supervising experience is preferred.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.
Benefits We provide competitive compensation with bonus potential for every position in the store. Comprehensive benefits include health and dental insurance, 401(k) retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable, and more. We also offer training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within.
EEO Statement We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Engineering and Information Technology
Industries: Retail
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Company Description America’s Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
Job Description By overseeing the daily operations of our stores, including personnel management and inventory control, Assistant Optical Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too. Our stores are closed on Sundays to give employees a day off.
Responsibilities
Monitor and achieve profit, sales and performance goals (i.e., reviewing the P&L).
Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
Convey a commitment to providing outstanding customer service and ensure all associates do the same.
Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensure the timely completion of day-to-day functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high caliber staff.
Motivate associates to exceed performance standards.
Qualifications
Optical sales experience. Supervising experience is preferred.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.
Benefits We provide competitive compensation with bonus potential for every position in the store. Comprehensive benefits include health and dental insurance, 401(k) retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable, and more. We also offer training programs, access to educational courses, and pride ourselves on the ever-increasing amount of promotions from within.
EEO Statement We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Engineering and Information Technology
Industries: Retail
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