BrightSpring Health Services
Patient Care Manager Assistant - Home Health
BrightSpring Health Services, Warner Robins, Georgia, us, 31099
Our Company
Adoration Home Health and Hospice
Overview
The Patient Care Manager Assistant supports the Clinical Manager in coordinating staff to ensure continuity and quality of care for assigned home health patients. Ensures team members are informed, skilled, and deliver care efficiently in compliance with physician orders and regulatory guidelines.
Responsibilities
Respond to phone inquiries from field staff, physician offices, referral sources, and patients; take messages and orders as needed. Monitor incoming faxes and relay information to appropriate personnel. Coordinate communication and transmit relevant documents to physician offices. Track pending lab results, facilitate follow-up, and communicate findings to physicians and relevant personnel. Monitor hospitalized patients to support effective care coordination. Support Clinical Manager in managing software system reports to enhance care coordination and utilization management (e.g., therapy utilization, missed visits, documentation gaps). Assist with payer source authorization processes as directed. Conduct follow-up actions based on health check calls or tele-monitoring alerts; ensure communication with team members. Compile patient lists and prepare documentation for weekly case conferences. Deliver direct patient care within scope of practice and per physician orders; coordinate with healthcare team; do not modify plan of care. Complete required learning modules, assignments from Branch Director and state‑specific training as mandated. Support documentation audits to ensure completeness and accuracy of clinician submissions. Participate in and comply with the agency’s episode management protocols.
Qualifications
Completion of an accredited Licensed Practical Nurse (LPN) program Active LPN license in state of practice Prior experience in home health or clinical care setting preferred Current CPR certification Valid LPN license in state of practice Valid driver’s license, vehicle insurance, and reliable transportation Compliance with any additional state‑specific requirements
About our Line of Business
Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community‑focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well‑lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.
Additional Job Information
Adoration Home Health /BrightSpringHealth Services, an affiliated company who employs those individuals working for Adoration Home Health recentlyacquiredcertain LHC Group home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by LHC Group until January 1,2026at the latest. During this period, LHC Group will perform all administrative onboarding activities and offer benefits coverage under LHC Group employee benefit plans. On or before January 1, 2026, the successful candidate’s employment will be transferred to Adoration Home Health /BrightSpringHealth Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health /BrightSpringHealth Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
#J-18808-Ljbffr
Adoration Home Health and Hospice
Overview
The Patient Care Manager Assistant supports the Clinical Manager in coordinating staff to ensure continuity and quality of care for assigned home health patients. Ensures team members are informed, skilled, and deliver care efficiently in compliance with physician orders and regulatory guidelines.
Responsibilities
Respond to phone inquiries from field staff, physician offices, referral sources, and patients; take messages and orders as needed. Monitor incoming faxes and relay information to appropriate personnel. Coordinate communication and transmit relevant documents to physician offices. Track pending lab results, facilitate follow-up, and communicate findings to physicians and relevant personnel. Monitor hospitalized patients to support effective care coordination. Support Clinical Manager in managing software system reports to enhance care coordination and utilization management (e.g., therapy utilization, missed visits, documentation gaps). Assist with payer source authorization processes as directed. Conduct follow-up actions based on health check calls or tele-monitoring alerts; ensure communication with team members. Compile patient lists and prepare documentation for weekly case conferences. Deliver direct patient care within scope of practice and per physician orders; coordinate with healthcare team; do not modify plan of care. Complete required learning modules, assignments from Branch Director and state‑specific training as mandated. Support documentation audits to ensure completeness and accuracy of clinician submissions. Participate in and comply with the agency’s episode management protocols.
Qualifications
Completion of an accredited Licensed Practical Nurse (LPN) program Active LPN license in state of practice Prior experience in home health or clinical care setting preferred Current CPR certification Valid LPN license in state of practice Valid driver’s license, vehicle insurance, and reliable transportation Compliance with any additional state‑specific requirements
About our Line of Business
Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community‑focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well‑lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.
Additional Job Information
Adoration Home Health /BrightSpringHealth Services, an affiliated company who employs those individuals working for Adoration Home Health recentlyacquiredcertain LHC Group home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by LHC Group until January 1,2026at the latest. During this period, LHC Group will perform all administrative onboarding activities and offer benefits coverage under LHC Group employee benefit plans. On or before January 1, 2026, the successful candidate’s employment will be transferred to Adoration Home Health /BrightSpringHealth Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health /BrightSpringHealth Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
#J-18808-Ljbffr