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Domino's

Customer Service Rep (01431) – 10011 Dixie Hwy

Domino's, Louisville, Kentucky, us, 40201

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Job Description Join our dynamic team at Domino’s Pizza in Louisville, United States, as a Customer Service Representative at our 10011 Dixie Hwy location! We’re looking for enthusiastic individuals to deliver exceptional service and maintain our reputation for quality. As the face of our brand, you’ll play a crucial role in ensuring customer satisfaction and contributing to our team’s success.

Answer phone calls and take customer orders accurately and efficiently

Prepare and make pizzas according to company standards and recipes

Handle cash transactions and operate the point-of-sale system

Provide outstanding customer service, addressing inquiries and resolving issues promptly

Maintain a clean and organized work environment

Collaborate with team members to ensure smooth operations during busy periods

Assist with various cleaning tasks to uphold store cleanliness and hygiene standards

Lift and move items weighing up to 25 lbs as needed

Multitask effectively to manage multiple orders and tasks simultaneously

Qualifications

Excellent customer service skills with a friendly and professional demeanor

Strong communication abilities, particularly in handling phone calls

Basic math skills for accurate cash handling and order processing

Ability to follow directions and adhere to company policies and procedures

Physical stamina to stand for extended periods and lift up to 25 lbs

Flexibility to work weekends, holidays, and various shifts as needed

Multitasking capabilities to manage multiple orders and tasks simultaneously

Team player attitude with a willingness to support colleagues during peak hours

Attention to detail in food preparation and order accuracy

Quick learner with the ability to master pizza-making techniques

High school diploma or equivalent preferred (not required)

Familiarity with point-of-sale systems is a plus

Basic understanding of food safety practices

Previous food service experience is beneficial but not necessary — we provide training!

Additional Information All your information will be kept confidential according to EEO guidelines.

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