Swift7 Consultants
Company Overview
At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development.
Job Description The Customer Service Liaison plays a vital role in maintaining strong relationships with clients by ensuring clear communication, prompt issue resolution, and a consistently positive service experience. This position requires professionalism, attention to detail, and the ability to coordinate effectively across departments.
Responsibilities
Serve as the primary point of contact between clients and internal teams
Manage customer inquiries and requests in a timely and professional manner
Ensure accurate communication of client needs and expectations
Monitor service progress and follow up to ensure client satisfaction
Maintain detailed records of interactions, updates, and resolutions
Support internal teams by providing relevant client feedback and insights
Qualifications
Strong communication and interpersonal skills
High level of organization and attention to detail
Ability to manage multiple tasks in a fast‑paced environment
Professional demeanor with a customer‑focused mindset
Proficiency in basic office and communication tools
Strong problem‑solving and coordination skills
Additional Information
Competitive salary ($47,000 – $51,000)
Opportunities for professional growth and career advancement
Skill development through hands‑on experience and internal training
Supportive and structured work environment
Stable full‑time position with long‑term potential
Seniority Level Entry level
Employment Type Full‑time
Referrals Referrals increase your chances of interviewing at Swift7 Consultants by 2x.
Location Alerts Get notified about new Customer Service Liaison jobs in Cincinnati, OH.
#J-18808-Ljbffr
Job Description The Customer Service Liaison plays a vital role in maintaining strong relationships with clients by ensuring clear communication, prompt issue resolution, and a consistently positive service experience. This position requires professionalism, attention to detail, and the ability to coordinate effectively across departments.
Responsibilities
Serve as the primary point of contact between clients and internal teams
Manage customer inquiries and requests in a timely and professional manner
Ensure accurate communication of client needs and expectations
Monitor service progress and follow up to ensure client satisfaction
Maintain detailed records of interactions, updates, and resolutions
Support internal teams by providing relevant client feedback and insights
Qualifications
Strong communication and interpersonal skills
High level of organization and attention to detail
Ability to manage multiple tasks in a fast‑paced environment
Professional demeanor with a customer‑focused mindset
Proficiency in basic office and communication tools
Strong problem‑solving and coordination skills
Additional Information
Competitive salary ($47,000 – $51,000)
Opportunities for professional growth and career advancement
Skill development through hands‑on experience and internal training
Supportive and structured work environment
Stable full‑time position with long‑term potential
Seniority Level Entry level
Employment Type Full‑time
Referrals Referrals increase your chances of interviewing at Swift7 Consultants by 2x.
Location Alerts Get notified about new Customer Service Liaison jobs in Cincinnati, OH.
#J-18808-Ljbffr