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Mercantile Bank of Michigan

Senior Commercial Loan Processing Specialist

Mercantile Bank of Michigan, Lansing, Michigan, United States

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Join Mercantile Bank as a

Senior Commercial Loan Processing Specialist

in Comstock Park, Michigan, where you will play a pivotal role in delivering exceptional service and innovative solutions in the banking industry. Engage directly with diverse clients and contribute to their growth by facilitating impactful loan processing. This onsite position offers a unique opportunity to work in a collaborative, high-performance environment that celebrates problem‑solving and customer‑centricity. As part of a team dedicated to excellence and integrity, you will contribute to exciting projects that drive our commitment to innovation.

Core Responsibilities

Support commercial loan processing by preparing and reviewing loan documentation to ensure accuracy, completeness, and compliance with regulatory standards.

Collaborate with internal teams and stakeholders to address issues, streamline workflows, and enhance the overall client experience.

Continuously improve processes by identifying inefficiencies and implementing innovative solutions to optimize loan operations.

Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It is more than being a financial institution; it is being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best‑in‑class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401(k) match of 5%, company‑paid life insurance, tuition reimbursement, IVF and adoption assistance, zero‑interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

A Look into Your Day As a Senior Commercial Loan Processing Specialist at Mercantile Bank, your day‑to‑day responsibilities will revolve around supporting the loan processing workflow and ensuring a seamless experience for our clients. You can expect to manage the preparation and review of commercial loan documentation, ensuring compliance with all regulations and standards. Collaboration with internal teams and stakeholders will be essential as you solve problems and innovate processes to improve efficiency.

Your schedule will be Monday through Friday, from 8 AM to 5 PM at our Comstock Park, MI location, allowing you to engage with customers and colleagues during peak hours. Be prepared to leverage your expertise in bank loan operations while continually learning about the latest trends and technologies in the banking sector. Each day will present new challenges, ensuring you stay engaged and contribute to our customer‑centric goals effectively.

What We're Looking For To thrive as a Senior Commercial Loan Processing Specialist at Mercantile Bank, a blend of analytical thinking and strong organizational skills is essential. You should possess excellent attention to detail, enabling you to meticulously review loan documentation and ensure compliance with banking regulations. Effective communication skills are crucial, as you will interact with clients and collaborate with team members to address inquiries and resolve issues. A customer‑centric mindset is necessary for understanding client needs and delivering exceptional service.

Problem‑solving skills and the ability to think critically will empower you to navigate challenges and enhance loan processing workflows. Additionally, being adaptable in a fast‑paced environment and demonstrating a commitment to integrity and accountability will set you apart. Embrace a proactive approach to continuous improvement, contributing to the innovative spirit that defines our company culture at Mercantile Bank.

Requirements

Bachelor's Degree

3‑5 Years of bank loan operations and/or accounting experience

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