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Hilton Grand Vacations

Spa Front Desk Coordinator

Hilton Grand Vacations, San Antonio, Texas, United States, 78208

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As a Full-Time Coordinator, you will be part of a dynamic team in a stunning location at Eilan Hotel and Spa in San Antonio, TX working to provide flawless, relaxing, and rejuvenating experiences for our guests. This role offers a chance to showcase your outstanding organizational skills and passion for hospitality in an encouraging and inclusive environment.

Why do Team Members Like Working for us

Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision

Recognition Programs and Rewards

Travel Discounts Program

Outstanding Paid Vacation Program and Paid Sick Days

Employee Assistance Program that supports your physical and mental wellbeing

401(k) program with company match

Tuition reimbursement programs

Employee Stock purchase program

Numerous learning and advancement opportunities

And more!

Responsibilities

Greeting and assisting guests in a friendly and professional manner

Scheduling and managing spa appointments to ensure efficient use of resources

Coordinating with therapists and other spa staff to deliver a seamless guest experience

Maintaining the cleanliness and ambiance of the spa area

Handling guest inquiries and resolving any issues promptly and effectively

Promoting spa services and products to improve the guest experience

Managing inventory and ordering supplies as needed

Ensuring compliance with all health and safety regulations

Qualifications

Proven experience in a similar role within the hospitality or spa industry

Outstanding organizational and multitasking skills

Strong communication and interpersonal abilities

A positive, can-do attitude and a dedication to providing world-class customer service

Ability to work flexible hours, including weekends and holidays

Knowledge of spa software and basic computer skills

A high school diploma or equivalent experience; additional education in hospitality or related fields is a plus

Equal Employment Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join Us Join us and be part of a team that is passionate about delivering outstanding guest experiences and achieving ambitious goals. If you are determined to succeed and ready to contribute to our success, we want to hear from you!

Hilton Grand Vacations

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