COOPER PEDIATRICS
About us
At
Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals continuously discover clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We are committed to our employees by offering competitive rates and compensation programs. Cooper provides full- and part-time employees with a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description A nonexempt position responsible for medical assistant care under the supervision of physicians, providers, and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. Greets patients and guests using AIDET and provides an excellent service experience. Supports patients and keeps them informed of delays, taking appropriate action including offering alternatives.
A nonexempt position responsible for medical assistant care under the supervision of physicians, providers, and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. Greets patients and guests using AIDET and provides an excellent service experience. Supports patients and keeps them informed of delays, taking appropriate action including offering alternatives.
Accurately and efficiently performs many administrative duties in various ambulatory settings, including but not limited to rooming, vitals, pain assessment, reason for visit, medication review, social, surgical, family, and medical history. Completes work in the EMR in-baskets and telephone communication, MyChart messaging, and documents in the medical record. Obtains reports, results, and medical records. Completes insurance and/or disability forms, precertification and/or authorizations, point-of-care testing, transcribes orders, or enters orders (protocol). May be assigned to assist with bump lists, wait lists, and appropriate WQs.
May make appointments, including follow-up appointments for patients in a high-customer-service environment efficiently and timely across the healthcare continuum – physician office visits, imaging, and lab post-visit and during patient outreach.
Performs and documents patient outreach and callbacks for messages received in pool, MyChart messaging, and confirmation calls. May administer vaccines and document appropriately and in accordance with established policies.
May collect specimens and handle them per established protocols, including proper labeling and safety handling. Assists physicians/providers with monitoring and reporting lab results. Files all reports, labs, radiology reports, and miscellaneous correspondence in EMR and attaches results to appropriate orders. May obtain prior authorization for medications, procedures, and testing.
Communicates successfully with multidisciplinary team members and patients, upholding our Mission, Vision and Values and adhering to the Code of Ethics. Maintains working knowledge of regulatory standards and is accountable for sustaining these standards in daily operations. Requires flexibility and the ability to multitask in a fast-paced environment and adjust to patient volume. May be asked to work at other ambulatory offices based on volume. Other duties as assigned by the manager.
Experience Required Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of an externship completed in a medical office.
Experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.
Epic experience preferred.
Excellent organizational, written/verbal communication, and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements High School Diploma or Equivalent required.
License/Certification Requirements Graduate of a post‑secondary medical assisting education program accredited by NJAC (13:35‑6.4) approved certifying body AND current certification from a recognized certifying board approved by the NJ Board of Medical Examiners. A complete and current listing is available in the Human Resources Department.
Current BLS/CPR certification through the American Heart Association.
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Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals continuously discover clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We are committed to our employees by offering competitive rates and compensation programs. Cooper provides full- and part-time employees with a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description A nonexempt position responsible for medical assistant care under the supervision of physicians, providers, and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. Greets patients and guests using AIDET and provides an excellent service experience. Supports patients and keeps them informed of delays, taking appropriate action including offering alternatives.
A nonexempt position responsible for medical assistant care under the supervision of physicians, providers, and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. Greets patients and guests using AIDET and provides an excellent service experience. Supports patients and keeps them informed of delays, taking appropriate action including offering alternatives.
Accurately and efficiently performs many administrative duties in various ambulatory settings, including but not limited to rooming, vitals, pain assessment, reason for visit, medication review, social, surgical, family, and medical history. Completes work in the EMR in-baskets and telephone communication, MyChart messaging, and documents in the medical record. Obtains reports, results, and medical records. Completes insurance and/or disability forms, precertification and/or authorizations, point-of-care testing, transcribes orders, or enters orders (protocol). May be assigned to assist with bump lists, wait lists, and appropriate WQs.
May make appointments, including follow-up appointments for patients in a high-customer-service environment efficiently and timely across the healthcare continuum – physician office visits, imaging, and lab post-visit and during patient outreach.
Performs and documents patient outreach and callbacks for messages received in pool, MyChart messaging, and confirmation calls. May administer vaccines and document appropriately and in accordance with established policies.
May collect specimens and handle them per established protocols, including proper labeling and safety handling. Assists physicians/providers with monitoring and reporting lab results. Files all reports, labs, radiology reports, and miscellaneous correspondence in EMR and attaches results to appropriate orders. May obtain prior authorization for medications, procedures, and testing.
Communicates successfully with multidisciplinary team members and patients, upholding our Mission, Vision and Values and adhering to the Code of Ethics. Maintains working knowledge of regulatory standards and is accountable for sustaining these standards in daily operations. Requires flexibility and the ability to multitask in a fast-paced environment and adjust to patient volume. May be asked to work at other ambulatory offices based on volume. Other duties as assigned by the manager.
Experience Required Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of an externship completed in a medical office.
Experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.
Epic experience preferred.
Excellent organizational, written/verbal communication, and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements High School Diploma or Equivalent required.
License/Certification Requirements Graduate of a post‑secondary medical assisting education program accredited by NJAC (13:35‑6.4) approved certifying body AND current certification from a recognized certifying board approved by the NJ Board of Medical Examiners. A complete and current listing is available in the Human Resources Department.
Current BLS/CPR certification through the American Heart Association.
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