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CVS Health

Shift Supervisor Trainee

CVS Health, Leominster, Massachusetts, us, 01453

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Shift Supervisor Trainee

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CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

Position Summary The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

Deductive reasoning, analytical skills and computer skills

Advanced communication skills

Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, and work overtime as needed

Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Required Qualifications

High School Diploma or equivalent (preferred but not required)

Ability to work flexible hours, including nights, early mornings, weekends, and overtime if necessary

Strong communication and interpersonal skills

Basic computer skills

Preferred Qualifications

Experience in retail

Education High School Diploma or equivalent (preferred but not required)

Anticipated Weekly Hours 20 hours per week

Time Type Part‑time

Pay Range The typical pay range for this role is $17.00 - $26.00 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, 401(k) plan (including matching contributions), and employee stock purchase plan

No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 03/29/2026

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