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Witt/Kieffer

Collections Legal Admin Specialist

Witt/Kieffer, Pensacola, Florida, United States, 32573

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Who We Are: We are a rapidly growing $500 million Credit Union spanning across the entire northern region of Florida with branches from Pensacola to Lake City headquartered in the State Capital of Tallahassee. We are committed to building strong communities where our employees and members live and work. We contribute to various charities, support local events, and give back to Florida State University through donations and scholarships. Employee engagement is important to us providing many opportunities to attend training, improve professional development and promote career advancement within the organization. We have a professional, encouraging and supportive culture that values our employees and strives to create a work-life balance with a tremendous benefits package to include a variety of insurance products for the employee and dependents and a generous paid time off structure to include sick, vacation, personal, birthday, work anniversary and federal holidays.

General Summary Primary responsibility is to serve as a liaison between the organization, department, and legal counsel, ensuring that all required timelines are met and all records are accurate so that the Credit Union remains protected in the event of a loss. This role assumes control of most clerical functions for the Collections Department.

Essential Functions

Institute restricts and holds on funds in accounts when notification is received from approved, requested sources such as garnishments, child support enforcement, etc.

Assist the department in preparing for the legal process of filing judgments including preparing checks, filing documents with the legal counsel, documentation preparation, sending copy to third-party collection agency, and filing in proper order. Track all Final Judgments and submit for renewal when required.

Act as a liaison between Attorney, the Collections department, and management serving as the primary contact point.

Serve as liaison with attorneys or agencies in filing legal action against members.

Assist in collecting data for the Collections department or Accounting department to prepare documentation for presentation to the Board of Directors pertaining to the Collections department.

Primary contact during bankruptcy and bankruptcy repossessions acting as liaison between CF CU legal counsel and member's bankruptcy attorney.

Assist the third-party collection agency in the levy process by preparing the documentation and working to assist in the process by retrieving files or data from the system.

Initiate and maintain IT work orders for re-ages, extensions, and work‑out loans until completed satisfactorily.

Balance internal general ledger accounts impacting or originating in the department, when necessary.

Pull charged off negative share accounts and assign them to be called.

Track stipulations and follow up on defaults timely.

Assist with the new hire training process.

Additional Functions

Clear out E‑Oscar system on a regular basis.

Enter charge‑off shares/share draft accounts into Chex‑systems.

Responsible for updating department logs such as Bankruptcy Log, Account Closings, and Account Restricts.

Assist the members with questions about their account.

Posting payments on credit cards, negative accounts, and delinquent loans.

Work closely with Collections to minimize loss through loans and negative accounts.

Pull together reports and spreadsheets as needed by management.

Calculate and correct payments for error corrections on loan accounts.

Responsible for the process of Debt Protection and CPI claims.

As a back‑up to the recovery specialist, attend Small Claims court and complete the mediation process in anticipation of securing a stipulation agreement.

Additional duties as assigned.

Job Specifications

Professional, well‑developed interpersonal skills essential for communicating with legal counsel, vendors, co‑workers, and members, a positive image as a representative of the Credit Union.

Regular and dependable attendance.

Knowledge of Credit Union collection policies and procedures. These characteristics are normally acquired through completion of a high school education plus 2 years’ experience in a financial institution, or related legal field.

Intermediate mathematical skills required (concepts and calculations involving decimals, percentages, fractions, etc.).

Must have advanced computer application skills, excellent organization skills, and the ability to multitask.

Job operates in a clerical office setting and routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets, and fax machines.

This position requires manual dexterity, the ability to lift files, and open filing cabinets. Should be able to lift full boxes of work weighing up to 30 pounds. This position requires sitting, bending, stooping, or standing as necessary.

Full‑time Status Full‑time

Salary Range $17+ commensurate with experience

Benefits Offerings Medical, Dental, Vision, 401(k), Paid Time Off, Tuition Assistance, Profit‑Sharing Plan

Position: Collections Legal Admin Specialist Number of Openings: 1

Exempt/Non‑Exempt: Non‑Exempt

Req Number: OPE‑25‑00005

Location: North Monroe

About the Organization Thank you for your interest in a position at Champions First Credit Union. Working at Champions First Credit Union is people helping people. If you share in our commitment to quality service, Champions First Credit Union provides numerous opportunities to grow, take on new responsibilities and be a part of a positive work environment. "Maximizing our members' financial well‑being" is what we do every day. As a secure, not‑for‑profit financial cooperative, our true value comes from returning proceeds back to our member‑owners in the form of competitive products and services. We offer a customer‑service experience that puts its members first, builds stronger relationships and results in a financial partner our members can trust. As a committed partner in our communities, we help improve lives through financial contributions to charitable initiatives.

Equal Employment Opportunity Statement Champions First Credit Union is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This position is currently accepting applications.

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