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PureGym US

Front Desk Associate

PureGym US, New York, New York, us, 10261

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Front Desk Associate – PureGym US Job Overview

This role is called a Mood Lifter, but until that term becomes common, we use the title Front Desk Associate. Mood Lifters greet members with smiles, enthusiasm, and know everyone by name. They open doors, adjust TV channels, and go above and beyond to create a positive atmosphere.

Responsibilities

Greet every member and guest with enthusiasm and a smile

Tour potential members around the club with the goal of enrolling them

Sign members up for startup sessions with Blink Personal Trainers

Answer phone calls in a professional and energetic manner

Execute all opening/closing operational procedures to ensure smooth club operations

Handle member requests and concerns with professionalism and urgency

Participate in maintaining club cleanliness, including bending, lifting, and organizing equipment

Maintain regular and punctual attendance

Qualifications

Enthusiastic, energetic, friendly, and personable

Excellent verbal and written communication skills

Able to lift and move gym equipment weighing 15‑20 lbs frequently and 45 lbs occasionally

Ability to remain at the front desk for majority of the day

World‑class customer service skills

Multi‑tasking problem‑solver who works hard

Passion for fitness

Compensation & Benefits

Career advancement opportunities

Complimentary gym membership

Medical, Dental, and Vision plans (if working 30+ hours weekly)

401(k) retirement savings plan

Fun working environment

Pay: $16.50/hr

About Blink Fitness (PureGym Group) The PureGym Group is a leading gym operator headquartered in the UK, with over 600 locations and more than 2 million members worldwide. We are expanding into the United States and provide high‑quality, affordable gyms for everyone. Our mission to inspire healthier nations has made us the UK's favorite gym, and now an international success story. With our “Everybody Welcome” approach, we create a friendly, warm, and inclusive environment for all employees and members.

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