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Dakota County

Social Worker - Crisis Response (On-call)

Dakota County, Hastings, Minnesota, United States, 55033

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Social Worker - Crisis Response (On-call) General Description

Posting Type: Open Competitive

Department: Social Services

Hours: Intermittent, on-call

Location: Hybrid; telework and in-person at the Northern Service Center, West Saint Paul

Union: None

Close Date: 4:30 p.m. on 1/12/2026

Overview: Dakota County seeks Crisis Response Social Workers to provide coverage for telephone and on-site crisis intervention for residents experiencing a mental health, child welfare, community corrections, or financial crisis. The Crisis Response Unit (CRU) is a 24/7 mobile crisis program that operates year-round with team members co-located for timely response. This vacancy is an intermittent, on-call position.

Minimum Qualifications

Bachelor's degree in Social Work, Sociology, Psychology, or related Human Services degree

One year full-time professional experience in a social services agency OR Two years full-time paraprofessional experience in a social services agency

Valid Driver's License

Nice To Have Qualifications

Master's degree in Social Work or Psychology

Bilingual (Spanish/English)

Experience working with adults with severe and persistent mental illnesses

Knowledge of person-centered strategies

Safety Sensitive designation per Dakota County Policy as described in the vacancy text

Duties & Responsibilities

Conduct initial mental health screening of adults, children, and adolescents in crisis via phone to determine client needs

Provide mobile crisis assessment for adults, adolescents, children, and/or families in a client’s home, community setting, or at the crisis and receiving center

Complete mental status examinations, determine provisional diagnoses, and develop short-term treatment goals and intervention plans

Collaborate with supervisory mental health professionals, colleagues, case managers, and family members with appropriate authorization

Provide services including short-term therapy and bridging to long-term supports

During non-business hours, act as county response representative supporting adult protection, child protection and crisis response with supervisor support

Provide, arrange, and coordinate direct services and advocacy to clients and families

Facilitate, integrate, and mobilize community resources and develop services where resources do not exist

Demonstrates commitment to cultural diversity and supports diversity initiatives county-wide

Complete agency, state, and federal required documentation within mandated timelines

Maintain appropriate engagement and boundaries with clients and colleagues

Essential Job Functions

Demonstrate knowledge of child and human development, family dynamics and systems, including crisis management and cultural competency

Knowledge of community resources and funding sources

Knowledge of medical diagnoses, medications, and basic medical terminology, and medical insurance processes

Knowledge of social work statutes and the ability to research them

Respect for diversity of customers, co-workers, and supervisors

Interviewing, negotiation, and listening skills

Oral and written communication skills

Ability to apply person-centered and recovery-oriented principles

Knowledge of applicable social work statutes and their application

Work Environment

Work is performed in a county office building and during client home visits. Some travel is required. Lifting up to 20 pounds occasionally. Exposure to variable lighting during home visits. Equipment may include computer, printer, telephone, cell phone, pager, and AV equipment.

Selection Process

The examination/selection process will rate training and experience from application materials. Top candidates will be forwarded for further consideration.

About Dakota County

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is a workforce reflective of the communities we serve, with an equitable and culturally aware environment where everyone can be their authentic selves.

Additional Information

www.co.dakota.mn.us • Main Number: 651.438.4435 • Fax: 651.438.8178 • Benefits site available

Notes

Applicants will be rated based on their answers to supplemental questions and application materials. Ensure information on the application and resume supports and matches answers. False information may disqualify a candidate.

A background check may be conducted upon acceptance of a position.

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