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Ecumen

Affordable Housing Administrative Assistant - Part Time

Ecumen, Lamar, Wisconsin, United States

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About Ecumen The Affordable Housing Administrative Assistant is responsible for providing confidential, professional administrative support while working in accordance with established policies, procedures, and specific instructions from the executive director and/or delegated supervisor. This position is also responsible for sending out correspondence, data entry, issuing receipts as applicable, assisting with administrative projects, and filing.

About Us Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota's 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.

Opportunity Details Schedule:

Part-Time – 58 hrs bi-weekly – Weekday 8am-4:30pm Shift: 8:00am-4:30pm Position works weekdays

Pay:

The targeted pay range for this job is $19.00 - $21.00 per hour. Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.

Benefits:

Ecumen offers a comprehensive benefits package to our full-time team members including dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/.

Essential Job Responsibilities

Follows admission process with each resident and assists them during the transition period, ensuring their needs can be met. Completes appropriate verification and lease agreements for all appropriate move-in, interim and annual re-certifications.

Responsible for maintaining accurate records using the appropriate software. These include resident's receivables and Enterprise income, management systems for the property. Reviews Accounts Receivable report monthly and takes appropriate action to correct. Processes vouchers on time.

Collects monthly rents and all additional revenue, makes timely bank deposits, and ensures all bills are paid on a weekly/bi-weekly basis per procedures.

Answers the phone politely and attentively, screens calls, routes calls, and takes messages for residents and staff.

Composes, types, copies, and disseminates special reports, documents, correspondence, and provides clerical assistance as directed from various departments and staff.

Organizes and maintains filing systems including assembling medical charts, organizing and purging medical records.

Sends and receives fax transmissions.

Assists with inventory control and purchasing and ordering medical and office supplies.

Performs errands for the organization.

Conducts projects.

Performs other duties as assigned.

Minimum Required Qualifications

High School diploma or GED equivalent

Excellent customer service and phone skills

Ability to communicate effectively both verbal and written

Proficient with Microsoft Office Suite

Ability to meet deadlines despite distractions and interruptions

Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations

Preferred Qualifications

Prior customer service experience preferred

Experience working with seniors

Must be able prioritize and organize work effectively and efficiently

Must be able work independently and must be a self-starter

Must be able to maintain confidential treatment of information and communications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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