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Select Medical

Medical Front Office – Patient Service Specialist

Select Medical, Middletown, Connecticut, us, 06457

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Overview Position: Patient Service Specialist Location: Middletown, CT Type of Employment: Part Time Schedule: Weekdays – Varies (7am to 12pm) Compensation: $18/hour (pending experience)

When patients enter our outpatient physical therapy center in Middletown, we want them to have an exceptional experience — starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications Minimum Qualifications

High School Diploma/GED required

Preferred Qualifications

1 Year of Front Desk Experience

Insurance Verification Experience

Equal Opportunity Employer/including Disabled/Veterans

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