Mission Technologies, a division of HII
Help Desk Technician, Majestic
Mission Technologies, a division of HII, Fort Belvoir, Virginia, United States, 22060
Summary
HII’s Mission Technologies division is dedicated to delivering cutting‑edge solutions that advance national security and defense objectives. This position is part of the Cyber and Intelligence division and supports Enterprise‑Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations. The selected candidate will contribute to a high‑impact government program focused on enhancing and securing mission‑critical systems and environments, which is scheduled to launch in early 2026. An active TS/SCI security clearance is required.
What You Will Do
Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
May route calls to product line specialists.
Maintain and update records and tracking databases.
Alert management to recurring problems and patterns of problems.
What We Are Looking For: Minimum Qualifications
AA or other 2‑year technical degree in a related discipline and 1 year related experience. HS + 3 years related experience may be substituted for an AA degree.
Active TS/SCI government security clearance required.
Preferred: Bonus Points For
Relevant industry certifications (as applicable).
Prior experience in defense, aerospace, or government contracting.
Proficiency with specialized tools or software aligned to the role.
Demonstrated ability to work collaboratively in multidisciplinary teams.
The listed salary range for this role is intended as a good faith estimate based on the role’s location, expectations, and responsibilities. When extending an offer, HII’s Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role’s function and a candidate’s education or training, work experience, and key skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.
Reasonable Accommodations If you need a reasonable accommodation for any part of the employment process, please send an e‑mail to
buildyourcareer@hii-co.com
and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case‑by‑case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address. Additionally, you may also call
1‑844‑849‑8463
for assistance. Press #3 for HII Mission Technologies.
#J-18808-Ljbffr
What You Will Do
Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
Diagnose, identify, isolate, and analyze problems utilizing historical database records.
May route calls to product line specialists.
Maintain and update records and tracking databases.
Alert management to recurring problems and patterns of problems.
What We Are Looking For: Minimum Qualifications
AA or other 2‑year technical degree in a related discipline and 1 year related experience. HS + 3 years related experience may be substituted for an AA degree.
Active TS/SCI government security clearance required.
Preferred: Bonus Points For
Relevant industry certifications (as applicable).
Prior experience in defense, aerospace, or government contracting.
Proficiency with specialized tools or software aligned to the role.
Demonstrated ability to work collaboratively in multidisciplinary teams.
The listed salary range for this role is intended as a good faith estimate based on the role’s location, expectations, and responsibilities. When extending an offer, HII’s Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role’s function and a candidate’s education or training, work experience, and key skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.
Reasonable Accommodations If you need a reasonable accommodation for any part of the employment process, please send an e‑mail to
buildyourcareer@hii-co.com
and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case‑by‑case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address. Additionally, you may also call
1‑844‑849‑8463
for assistance. Press #3 for HII Mission Technologies.
#J-18808-Ljbffr