Domino's Pizza
CUSTOMER SERVICE REP (02561) – 811 Talaina Pl. New Albany IN 47150
Domino's Pizza, New Albany, Indiana, United States, 47150
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. Domino’s Pizza offers flexible schedules, the potential for growth into management or franchise ownership, and a supportive team environment. Whether you’re looking for a full‑time position or a second job for extra cash, we have opportunities that fit your needs.
ADVANCEMENT Many of our team members began as delivery drivers and today are successful franchise owners. From customer service representative to General Manager, there are pathways for advancement and continued career growth.
DIVERSITY Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We strive to create an environment where all team members can reach their highest potential regardless of differences.
SUMMARY STATEMENT Domino’s Pizza values exceptional team members working together. Our people come first, and we take pride in providing quality pizza and service to our customers.
JOB REQUIREMENTS
Must be 16 years of age or older.
Must be able to give the correct monetary change that the computer tells you to give.
General Job Duties for All Store Team Members
Operate all equipment.
Stock ingredients from the delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
Exposure to weather conditions when removing trash and performing other outside tasks.
In‑store temperatures range from 36° in cooler to 90° and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk‑in cooler.
Hot surfaces/tools from oven up to 500° or higher.
Sharp edges and moving mechanical parts.
Temperament The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS
Standing, walking, and occasional bending or stooping.
Lifting: bulk product deliveries up to 50 lb with dimensions up to 3 ft × 1.5 ft.
Carrying: large cans (3 lb 7 oz), pizza sauce (30 lb), drawers of dough (12 lb each).
Pushing/Pulling: trays on dollies up to 24 in–30 in requiring up to 7.5 lb force.
Climbing: occasional stairs or ladders to change prices on signs, wash walls.
Reaching: up to 72 in to turn on/off oven controls, change prices, lift objects.
Hand tasks: frequent use of hands for pizza shaping, cutting, box assembly, and using tools.
MACHINES, TOOLS, EQUIPMENT, WORK AID Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
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ADVANCEMENT Many of our team members began as delivery drivers and today are successful franchise owners. From customer service representative to General Manager, there are pathways for advancement and continued career growth.
DIVERSITY Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals. We strive to create an environment where all team members can reach their highest potential regardless of differences.
SUMMARY STATEMENT Domino’s Pizza values exceptional team members working together. Our people come first, and we take pride in providing quality pizza and service to our customers.
JOB REQUIREMENTS
Must be 16 years of age or older.
Must be able to give the correct monetary change that the computer tells you to give.
General Job Duties for All Store Team Members
Operate all equipment.
Stock ingredients from the delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
Exposure to weather conditions when removing trash and performing other outside tasks.
In‑store temperatures range from 36° in cooler to 90° and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk‑in cooler.
Hot surfaces/tools from oven up to 500° or higher.
Sharp edges and moving mechanical parts.
Temperament The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS
Standing, walking, and occasional bending or stooping.
Lifting: bulk product deliveries up to 50 lb with dimensions up to 3 ft × 1.5 ft.
Carrying: large cans (3 lb 7 oz), pizza sauce (30 lb), drawers of dough (12 lb each).
Pushing/Pulling: trays on dollies up to 24 in–30 in requiring up to 7.5 lb force.
Climbing: occasional stairs or ladders to change prices on signs, wash walls.
Reaching: up to 72 in to turn on/off oven controls, change prices, lift objects.
Hand tasks: frequent use of hands for pizza shaping, cutting, box assembly, and using tools.
MACHINES, TOOLS, EQUIPMENT, WORK AID Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
#J-18808-Ljbffr