Sanford Health
Patient Access Representative | Southpointe Therapies | 40 hrs/wk
Sanford Health, Fargo, North Dakota, us, 58126
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours – Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.25 – $23.00 Union Position: No Department Details Moderate to fast paced department supporting adult & pediatric therapies along with cardiac rehab. Position will cover 915a-545p shift M-F. No weekends! Be the Spark: Connect, care and create healthier tomorrows.
Job Description
Greet patients & verify demographics
Creating, scanning & routing documents or electronic forms
Inform patients about the document and capture signatures on necessary paperwork
Establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures
Collect co-payments, pre-payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
Scheduling
Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre‑authorization
Arrange interpreter services
Check patients in/out
Operate multi‑line phone
May resolve work queue issues, manage recall and waitlist, & serve as switchboard operator calling codes and paging providers
Additional Duties
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred.
Post‑secondary education helpful.
One year of work experience, preferably in a medical office setting.
Medical terminology helpful; customer service skills essential.
Six months’ customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford Health
#J-18808-Ljbffr
Job Description
Greet patients & verify demographics
Creating, scanning & routing documents or electronic forms
Inform patients about the document and capture signatures on necessary paperwork
Establish and assign financial responsibility and assist with arrangements while adhering to appropriate policies and procedures
Collect co-payments, pre-payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
Scheduling
Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre‑authorization
Arrange interpreter services
Check patients in/out
Operate multi‑line phone
May resolve work queue issues, manage recall and waitlist, & serve as switchboard operator calling codes and paging providers
Additional Duties
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred.
Post‑secondary education helpful.
One year of work experience, preferably in a medical office setting.
Medical terminology helpful; customer service skills essential.
Six months’ customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford Health
#J-18808-Ljbffr