Compass Group USA
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MEETING & EVENT COORDINATOR
role at
Compass Group USA .
Salary: $35/Hr-$36.95/Hr.
Job Summary The Meeting and Events Coordinator will be efficient, professional and always deliver white glove service to guests. Service delivery may include but not limited to warmly greeting all arriving guests, providing a fond farewell, professionally and accurately executing event requests, providing local information or directions, maintains proficiency in the reservation tool and processes reservations, is knowledgeable of all VIPS's, catering offerings and events of the day.
Job Responsibilities
Anticipate project needs, prioritize work, meet deadlines with little supervision, and ability to work evenings.
Oversee reservations, cancellations, and holding requests through the client scheduling software.
Daily Outlook communication with clients and internal stakeholders to confirm meeting/event details including attendee counts, catering/tech needs and room set ups.
Serve as liaison with tech services, catering services, facilities, and any outside vendors on event-related matters.
Phone reception with clients for any changes or conflicts with specific requests they ask to be provided.
Sustaining prominent professionalism to change, resolve, or improve reservation requests by the client.
Daily walk through prior to scheduled meetings to confirm Audio/Visual equipment, catering, and room setup are successfully attained.
Schedule and participate in event walkthroughs with the clients and hosts
Be knowledgeable of event spaces and event procedures
Prepare event floorplans at request
Facilitate weekly coordination meetings with contacts from the facilities, audio visual and security teams. Be able to communicate event details through appropriate business lines.
Meet or exceed company initiatives and Key Performance Indicators (KPIs) that drive the company's operational goals
Update SOPs and other documents when required.
Assist with Meet and Greet service for high profile guests and clients when needed
Assist with Reserve Space and booking conference rooms for clients
Flexible to work early morning, nights and weekends upon request
Other duties as assigned
Key Competencies
A genuine sense of hospitality, with a commitment to delivering the Rapport business standards.
Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Shows expert client relationship, influencing, presentation, listening, and communication skills (written and verbal)
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with clients and visitors.
Advanced computer skills and knowledge of office technology / equipment including Microsoft Suite
Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
Discreet, ethical, and committed to maintaining a high degree of confidentiality.
A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
At least 2 years of experiencesupporting meetings and events
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
2023 Wage Transparency: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1491401
#J-18808-Ljbffr
MEETING & EVENT COORDINATOR
role at
Compass Group USA .
Salary: $35/Hr-$36.95/Hr.
Job Summary The Meeting and Events Coordinator will be efficient, professional and always deliver white glove service to guests. Service delivery may include but not limited to warmly greeting all arriving guests, providing a fond farewell, professionally and accurately executing event requests, providing local information or directions, maintains proficiency in the reservation tool and processes reservations, is knowledgeable of all VIPS's, catering offerings and events of the day.
Job Responsibilities
Anticipate project needs, prioritize work, meet deadlines with little supervision, and ability to work evenings.
Oversee reservations, cancellations, and holding requests through the client scheduling software.
Daily Outlook communication with clients and internal stakeholders to confirm meeting/event details including attendee counts, catering/tech needs and room set ups.
Serve as liaison with tech services, catering services, facilities, and any outside vendors on event-related matters.
Phone reception with clients for any changes or conflicts with specific requests they ask to be provided.
Sustaining prominent professionalism to change, resolve, or improve reservation requests by the client.
Daily walk through prior to scheduled meetings to confirm Audio/Visual equipment, catering, and room setup are successfully attained.
Schedule and participate in event walkthroughs with the clients and hosts
Be knowledgeable of event spaces and event procedures
Prepare event floorplans at request
Facilitate weekly coordination meetings with contacts from the facilities, audio visual and security teams. Be able to communicate event details through appropriate business lines.
Meet or exceed company initiatives and Key Performance Indicators (KPIs) that drive the company's operational goals
Update SOPs and other documents when required.
Assist with Meet and Greet service for high profile guests and clients when needed
Assist with Reserve Space and booking conference rooms for clients
Flexible to work early morning, nights and weekends upon request
Other duties as assigned
Key Competencies
A genuine sense of hospitality, with a commitment to delivering the Rapport business standards.
Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Shows expert client relationship, influencing, presentation, listening, and communication skills (written and verbal)
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with clients and visitors.
Advanced computer skills and knowledge of office technology / equipment including Microsoft Suite
Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
Discreet, ethical, and committed to maintaining a high degree of confidentiality.
A consistent professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
At least 2 years of experiencesupporting meetings and events
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
2023 Wage Transparency: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1491401
#J-18808-Ljbffr