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Clementineanswers

Bilingual Call Center Agent

Clementineanswers, Roseville, Michigan, United States, 48066

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18245 East 10 Mile Road, Roseville, MI, USA

15.00-18.00 per hour

Hourly

Other

Immediately hiring Bilingual Call Center Agents!

We are looking for Bilingual (Spanish/English) Call Center Agents to add to our growing team. We provide on the job PAID training. Previous call center work is a plus, but is not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you!

Clementine

is a well-established local Call Center/Answering Service. When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a call center agent, just like one of our valued team members. What happens on the weekend when your child is sick and you need medical advice? Our compassionate agents take your call and reassure you that an on call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry?

Compensation:

$18 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.

A day in the life of a Call Center Agent:

You will find life at our company a busy but satisfying one. After you have been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls. Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the‑art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only, we do not perform any outbound or sales calls.

What are we looking for from our applicants?

Bilingual - fluent in reading/writing/speaking both Spanish and English

Must be available to work a weekend day (Sat or Sun each week)

Holiday work required

A welcoming voice with an upbeat tone

Strong spelling and grammar

The ability to type 35 words per minute or more

Want to know more?

It's pretty easy! Click the apply button, attach your resume and answer a few questions. If you are selected to move forward, our recruiters will contact you to complete a phone screen (we all have a phone voice different than our face to face voice).

Full Time Benefits:

Employee Stock Ownership

Full Medical, Dental, and Vision Benefits

Paid Vacation

Traditional 401K with company matching

Free Life Insurance policy

Legal Assistance

Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

So don't wait, click on that Apply button today!

Apply Now with our quick 3 minute Application! #J-18808-Ljbffr