Labatt Food Service
Labatt Food Service is hiring a Customer Service Representative (CSR) for our Dallas office. The role involves utilizing problem‑solving skills to resolve user requests and administrative tasks.
Responsibilities
Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e‑mail.
Research and offer product suggestions based on customer requirements.
Communicate order and product changes with customers in a timely fashion.
Identify and effectively communicate changing customer needs with internal personnel.
Requirements
Effective communication skills to quickly understand and resolve customer requests in a friendly and respectful manner.
Strong work ethic with a positive attitude to maintain good rapport with customers.
Demonstrate empathy toward customer concerns with a sense of urgency to resolve them.
Ability to take on other responsibilities as needed.
Availability Monday–Friday (8:00 am–5:00 pm).
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Food and Beverage Services industry
Send resume to
hr@labattfood.com .
Location: Dallas, TX.
#J-18808-Ljbffr
Responsibilities
Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e‑mail.
Research and offer product suggestions based on customer requirements.
Communicate order and product changes with customers in a timely fashion.
Identify and effectively communicate changing customer needs with internal personnel.
Requirements
Effective communication skills to quickly understand and resolve customer requests in a friendly and respectful manner.
Strong work ethic with a positive attitude to maintain good rapport with customers.
Demonstrate empathy toward customer concerns with a sense of urgency to resolve them.
Ability to take on other responsibilities as needed.
Availability Monday–Friday (8:00 am–5:00 pm).
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Food and Beverage Services industry
Send resume to
hr@labattfood.com .
Location: Dallas, TX.
#J-18808-Ljbffr