Our Opportunity
Fetch is a fast-growing, venture-backed company transforming the way multifamily communities manage essential amenities. Founded to solve the challenges of package delivery, Fetch has expanded its offerings into four core services: Package Delivery, Valet Trash, Fetch Market, and Fetch Storage.
From our local facilities, we ensure secure, convenient, direct-to-door delivery for residents while streamlining operations for property teams. Our valet trash service provides simple, community-wide waste solutions. Fetch Market offers direct-to-door 24/7 delivery of everyday essentials, giving residents unparalleled convenience. Fetch Storage extends our mission by offering secure, flexible storage options tailored to multifamily living.
Operating in communities across the U.S., we are tackling complex logistical challenges every day, from last-mile delivery to amenity innovation, while creating seamless living experiences for residents and measurable value for property managers and owners. With substantial growth ahead, Fetch continues to shape the future of multifamily living by combining technology, logistics, and hospitality into one cohesive platform.
What You'll Do:
- Managing the full scope of the fulfillment process at the warehouse every day
- Leading a team of Warehouse Associates tackling daily fulfillment at the warehouse
- Coordinating operations staff schedule
- Train, assess, and improve daily performance of Warehouse Associates
- Managing Delivery Driver relations including on-boarding, training, and scheduling
- Triaging and dispatching Drivers into efficient delivery routes
- Problem solving conflicts and as they arise and tackling ad‑hoc tasks that impede the fulfillment process
- Working with the Customer Service team to answer customer inquiries via call, text or email
- Working closely with the Operations Manager to provide constant improvements to existing processes and the Fetch service
- Organizing and maintaining package inventory using the Fetch platform
- Managing maintenance of Fetch delivery vehicles
- Coordinating rush deliveries and special requests to meet the needs of Fetch residents
- Providing the Fetch Experience
What You'll Need:
- The will and drive to achieve, maintain and increase high standards
- 3+ years of experience in a management position
- One or more years of experience as a warehouse employee recommended, but not required
- Proficient in basic computer usage
- Clear and concise electronic and verbal communication skills
- High-level commitment towards prioritized decision making
- Ability to thrive under pressure
- Multi-tasking skills
- Passionate about serving others
- Comfortable in a fast-paced environment
- Must be able to handle 50+ pounds
- Must have a valid driver license with a clean driving record
$57,300 - $64,700 a year
What We'll Deliver On:
- Competitive pay rates
- Medical
- Dental
- Vision insurance
- 401(k)
- AD&D/STD/LTD
- Unlimited time off
Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.
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