Customer Service Specialist Job at Dinamic AS Group in Birmingham

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Company Description

Dinamic AS Group is a forward-thinking organization focused on strategic growth, brand positioning, and market impact. We collaborate with diverse clients and internal teams to deliver high-quality advertising solutions that drive visibility and measurable results. Our culture values professionalism, innovation, and continuous development, providing our team members with the tools and support needed to grow within a dynamic business environment.

Job Description

The Customer Service Specialist plays a key role in maintaining strong relationships with our clients by delivering accurate, timely, and professional support. This position is ideal for individuals who are detail-oriented, solution-driven, and passionate about providing outstanding service in a structured and supportive environment. You will serve as a primary point of contact for customer inquiries, ensuring a positive experience while upholding the values and reputation of Dinamic AS Group.

Responsibilities

• Respond to customer inquiries with professionalism and efficiency
• Provide clear and accurate information regarding products, services, and processes
• Resolve customer concerns by identifying effective solutions
• Maintain detailed and organized records of interactions
• Collaborate with internal teams to ensure consistent service delivery
• Uphold company standards, policies, and service expectations at all times

Qualifications

• Strong verbal and written communication skills
• Excellent problem-solving and organizational abilities
• Ability to manage multiple tasks in a fast‑paced environment
• Professional attitude with a customer‑first mindset
• Reliability, attention to detail, and adaptability

Additional Information

• Competitive salary ranging from $49,000 to $52,000
• Growth opportunities within a stable and expanding company
• Professional development and skill‑building supportSupportive and collaborative work environment
• Long‑term career potential

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Travel Arrangements

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