Stefanini North America and APAC
Information Technology Support Specialist
Stefanini North America and APAC, San Francisco, California, United States, 94199
Title: IT Support Specialist/ LCM Support
Contract: 12 + Months
Key Responsibilities
Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook).
Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives.
Communicate migration plans to users and designated liaisons for remote offices.
Update ServiceNow and maintain accurate workflow documentation.
Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps).
Leveraging Management Studio (migration tool), to provide transparency on migration progress.
Review previous year's plans and adjust for current migration cycles.
Perform other tasks as required.
Strong organizational and planning skills with attention to detail.
Ability to manage multiple priorities and communicate effectively across teams.
Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks.
Proficiency in ServiceNow and workflow visualization tools.
Seniority level Mid-Senior level
Employment type Contract
Job function
Information Technology
Administrative
Customer Service
Industries Financial Services, Investment Banking, and Banking
#J-18808-Ljbffr
Contract: 12 + Months
Key Responsibilities
Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook).
Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives.
Communicate migration plans to users and designated liaisons for remote offices.
Update ServiceNow and maintain accurate workflow documentation.
Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps).
Leveraging Management Studio (migration tool), to provide transparency on migration progress.
Review previous year's plans and adjust for current migration cycles.
Perform other tasks as required.
Strong organizational and planning skills with attention to detail.
Ability to manage multiple priorities and communicate effectively across teams.
Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks.
Proficiency in ServiceNow and workflow visualization tools.
Seniority level Mid-Senior level
Employment type Contract
Job function
Information Technology
Administrative
Customer Service
Industries Financial Services, Investment Banking, and Banking
#J-18808-Ljbffr