University of Illinois Chicago (UIC) School of Public Health
Dental Clinic Clerk II - Dental Clinics - College of Dentistry
University of Illinois Chicago (UIC) School of Public Health, Chicago, Illinois, United States, 60290
Dental Clinic Clerk II - Dental Clinics - College of Dentistry
Join to apply for the
Dental Clinic Clerk II - Dental Clinics - College of Dentistry
role at
University of Illinois Chicago (UIC) School of Public Health
Hiring Department:
Dental Clinics Location:
Chicago, IL USA Requisition ID:
1038519 FTE:
1 Work Schedule:
Mondays - Fridays Shift:
Days # of Positions:
1 Workplace Type:
On‑Site Posting Close Date:
1/5/2026 Salary Range:
$30.07 - 31.29 / Hourly Wage
About The University Of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting‑edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The Dental Clinic Clerk II position supports the Dental Clinics department by overseeing both clinical and clerical functions essential to patient services. Key responsibilities include managing cash collections, accounts receivable, and revenue reporting; ensuring accuracy of patient accounts and demographic data within the patient management system; and supervising and training Dental Clinic Clerks. The role also coordinates ancillary services to maintain efficient clinic operations and communicates daily with patients in English and Spanish.
Duties & Responsibilities
Supervisory & Staff Management
Supervises dental clerks and support staff.
Assigns and plans work.
Approves time off, monitors attendance.
Assists with selection, training, evaluation, discipline, and termination.
Leads transition to Epic EHR system and ensures compliance and guides clerks through Epic EHR transition.
Patient Interaction & Customer Service
Responds to routine questions from patients and families.
Serves as primary contact for inquiries, complaints, and concerns.
Provides necessary information regarding appointments and accounts.
Reports patient feedback to Clinic Managers and Managing Partners.
Schedules patient appointments and staff business appointments.
Administrative Support
Orders clerical supplies and monitors usage.
Financial Transactions & Billing
Performs check‑in/check‑out, verifies patient info, and collects payments.
Receives, posts, and allocates payments in clinical software.
Handles daily cash reconciliation.
Oversees patient accounts, monitors receivables, adjusts balances, and validates transactions for claims submission.
Codes, stores, and retrieves patient dental treatment records manually or electronically.
Performs other related duties and participates in special projects as assigned.
Minimum Qualifications Required
High school graduation or equivalent.
One year (12 months) of experience comparable to that performed at the Dental Clinic Clerk I level of this series.
OR
Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution.
Additional Information To Apply: For fullest consideration click on the
Apply Now
button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non‑discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E‑Verify.
The university provides accommodations to applicants and employees. Request an Accommodation.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries Higher Education
#J-18808-Ljbffr
Dental Clinic Clerk II - Dental Clinics - College of Dentistry
role at
University of Illinois Chicago (UIC) School of Public Health
Hiring Department:
Dental Clinics Location:
Chicago, IL USA Requisition ID:
1038519 FTE:
1 Work Schedule:
Mondays - Fridays Shift:
Days # of Positions:
1 Workplace Type:
On‑Site Posting Close Date:
1/5/2026 Salary Range:
$30.07 - 31.29 / Hourly Wage
About The University Of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting‑edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The Dental Clinic Clerk II position supports the Dental Clinics department by overseeing both clinical and clerical functions essential to patient services. Key responsibilities include managing cash collections, accounts receivable, and revenue reporting; ensuring accuracy of patient accounts and demographic data within the patient management system; and supervising and training Dental Clinic Clerks. The role also coordinates ancillary services to maintain efficient clinic operations and communicates daily with patients in English and Spanish.
Duties & Responsibilities
Supervisory & Staff Management
Supervises dental clerks and support staff.
Assigns and plans work.
Approves time off, monitors attendance.
Assists with selection, training, evaluation, discipline, and termination.
Leads transition to Epic EHR system and ensures compliance and guides clerks through Epic EHR transition.
Patient Interaction & Customer Service
Responds to routine questions from patients and families.
Serves as primary contact for inquiries, complaints, and concerns.
Provides necessary information regarding appointments and accounts.
Reports patient feedback to Clinic Managers and Managing Partners.
Schedules patient appointments and staff business appointments.
Administrative Support
Orders clerical supplies and monitors usage.
Financial Transactions & Billing
Performs check‑in/check‑out, verifies patient info, and collects payments.
Receives, posts, and allocates payments in clinical software.
Handles daily cash reconciliation.
Oversees patient accounts, monitors receivables, adjusts balances, and validates transactions for claims submission.
Codes, stores, and retrieves patient dental treatment records manually or electronically.
Performs other related duties and participates in special projects as assigned.
Minimum Qualifications Required
High school graduation or equivalent.
One year (12 months) of experience comparable to that performed at the Dental Clinic Clerk I level of this series.
OR
Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution.
Additional Information To Apply: For fullest consideration click on the
Apply Now
button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non‑discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E‑Verify.
The university provides accommodations to applicants and employees. Request an Accommodation.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries Higher Education
#J-18808-Ljbffr