Hawaii Pacific University
Salary: $18.27 - $20.19 Hourly
Location: Off-Campus
Job Type: Staff - Regular Full Time Non-Exempt
Remote Employment
Job Number: 02646
Department: OOC, National Testing Ctrs & Academic Labs
Hawai'i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education. As such, we strive for accurate displays of the Hawaiian language in all our institutional materials. This includes the appropriate use of diacritical marks such as the \'okina and kahako. Unfortunately, at times external vendors and other third-party technology integrations do not support the use of these characters. Mahalo for your understanding.
Description
Job Summary:
Manage and handle the day-to-day operations of five military base electronic computer-based testing sites. Administer eCBT College Level Examination Program (CLEP), DSST and Pearson Vue exams to eligible military and civilian students. Prepare and maintain testing and financial records and reports.
Qualifications
Minimum Qualifications
Bachelor\'s Degree
Proficiency in Microsoft Office suite applications to include Word, Excel, Outlook and PowerPoint
One year general office experience providing customer service and managing multiple projects independently (or in a team environment)
Reliable personal transportation to facilitate travel to and between military bases and Main Campus
Valid driver\'s license
Must be able to obtain personal military credentials for access to U.S. military bases
Desired Qualifications
Experience with computer information systems and /or computer-based testing
Experience in military education or computer test center administration
Ability to perform weekend/holiday work and overtime
Other Qualifications
Candidates must be legally authorized to work in the United States. Visa sponsorship and relocation allowance is not available for this position.
Report to work obligations in support of the department and may require work during HPU\'s winter break, if necessary.
Must meet training and background check qualifications and comply with the Protection of Minors policy.
Upon hire, candidate must have reliable personal transportation to facilitate travel between and to all HPU worksites and other locations as required by the position. This includes a valid driver\'s license and a personal vehicle that is legally registered and insured.
Able to work all shifts and extended hours.
Successful candidate will be able to work in an environment that utilizes excellent time and stress management skills.
Key Responsibilities/Essential Job Functions
Management of eCBT National Test Centers (80%)
Work with IT Technical Analysts with installation and maintenance of CLEP/DSST, and Pearson Vue Professional Certification Tests in support of Test Delivery Management System (TMDS) software, server, and client computer systems
Troubleshoot site computer systems and internet connectivity to ensure both are operational prior to test program startup
Check for testing package updates and install as necessary
Enter/edit student registrations and collect payments
Present test introduction and provide students with test-related materials
Brief students on test procedures before starting the exam
Assist student with computer system or workstation configuration
Monitor/Proctor examinations as set by College Board, Prometric, and Pearson
Prepare and track eCBT student registrations, scoresheets, attendance, and irregularity reports
Maintain student test records per University, Education Center, and College Board policies and regulations
Liaise with other university, military education, or College Board entities to ensure office procedures satisfy ope
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Higher Education
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