Optum
Home Health Clinical Triage Specialist - PRN - Weekends - Lafayette Home Office
Optum, Atlanta, Georgia, United States, 30383
Home Health Clinical Triage Specialist - PRN - Weekends - Lafayette Home Office at Optum
Explore opportunities with Shared Services, a part of LHC Group, a leading post‑acute care partner for hospitals, physicians and families nationwide. As part of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of
Caring. Connecting. Growing together.
Primary Responsibilities
Receive calls from patients and/or family members and respond appropriately, assessing problems focusing on the delivery of high quality, patient‑focused, compassionate care
Assess patient status and intervene as indicated by the patient's condition and established protocols
Timely and accurate documentation of calls received within the electronic medical records system, including processing of workflow associated with the clinical record
Apply knowledge of basic triage protocols and best practices to guide and address the needs of patients in a crisis situation
Coordinate with the agency on‑call nurses to deliver high quality nursing care and schedule nursing assessments as required in a timely manner to meet the needs of patients and families
Ensure appropriate education regarding all updates/processes in the electronic medical record, relative state and federal regulations, documentation processes and needs by attending mandatory educational offerings and in‑services
Facilitate orientation of new personnel as assigned
Exhibit exemplary and timely communication skills when assessing or educating patients/caregivers, performing telephone triage, or collaborating with fellow healthcare professionals
Serve as a consistent example of dedication to patient advocacy, customer service, integrity, and superlative nursing practice
Required Qualifications
Current, unrestrictive Registered Nurse licensed in all states of practice
2+ years RN experience
1+ years of direct patient care in a hospice, home health, or oncology setting
Ability to work flexible hours and independently
Driver's License and access to reliable transportation
Preferred Qualifications
Registered Nurse Compact licensure
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Nursing Homes and Residential Care Facilities
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—regardless of race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Explore opportunities with Shared Services, a part of LHC Group, a leading post‑acute care partner for hospitals, physicians and families nationwide. As part of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of
Caring. Connecting. Growing together.
Primary Responsibilities
Receive calls from patients and/or family members and respond appropriately, assessing problems focusing on the delivery of high quality, patient‑focused, compassionate care
Assess patient status and intervene as indicated by the patient's condition and established protocols
Timely and accurate documentation of calls received within the electronic medical records system, including processing of workflow associated with the clinical record
Apply knowledge of basic triage protocols and best practices to guide and address the needs of patients in a crisis situation
Coordinate with the agency on‑call nurses to deliver high quality nursing care and schedule nursing assessments as required in a timely manner to meet the needs of patients and families
Ensure appropriate education regarding all updates/processes in the electronic medical record, relative state and federal regulations, documentation processes and needs by attending mandatory educational offerings and in‑services
Facilitate orientation of new personnel as assigned
Exhibit exemplary and timely communication skills when assessing or educating patients/caregivers, performing telephone triage, or collaborating with fellow healthcare professionals
Serve as a consistent example of dedication to patient advocacy, customer service, integrity, and superlative nursing practice
Required Qualifications
Current, unrestrictive Registered Nurse licensed in all states of practice
2+ years RN experience
1+ years of direct patient care in a hospice, home health, or oncology setting
Ability to work flexible hours and independently
Driver's License and access to reliable transportation
Preferred Qualifications
Registered Nurse Compact licensure
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‑reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Nursing Homes and Residential Care Facilities
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—regardless of race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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