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Frye Regional Medical Center

Patient Access Representative

Frye Regional Medical Center, Hickory, North Carolina, United States, 28601

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Patient Access Representative

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Frye Regional Medical Center . The position is a PRN front‑office role responsible for patient access processes.

Company Description Frye Regional Medical Center, located in the beautiful foothills of North Carolina, is a 355‑bed acute care hospital, 81‑bed behavioral health facility, and home to more than 70 primary and specialty care providers.

Essential Functions (PSR)

Greeting patients entering the physician practice.

Answering office phones, making appointments, confirming appointments and rescheduling when necessary.

Checking in patients, collecting accurate demographics, entering data into the electronic system, and verifying insurance.

Assisting with patient checkout and referral processing and scheduling.

Collecting co‑pays and posting charges.

Charge entry and patient balance processing.

Distributing information to patients regarding office policies, procedures, and practice information.

Explaining and enrolling patients in the patient portal.

Additional responsibilities as needed.

Benefits

Choice of Medical, Dental, and Vision plans from a variety of competitive options.

Health Savings Account (HSA).

401(k) retirement plan contributions.

Generous paid time off.

Accident & critical illness insurance.

Prescription assistance with OptumRx.

Income protection programs: life insurance, short/long‑term disability, and identity theft protection.

Employee assistance program at no cost, available 24 hours a day, 7 days a week.

Free travel and entertainment discount program.

Why Join Our Team? Frye Regional Medical Center employs more than 1,500 professional and clinical staff. We are dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets and we strive for employee satisfaction. If you are passionate about changing lives, we want you on our team.

Minimum Education

High school diploma or equivalent required.

Graduate from a medical office assistant program preferred.

Equal Opportunity We are an equal opportunity and affirmative action employer and we actively seek diversity in candidates for employment, including minority, female, disabled, and protected veteran status. Lifepoint Health is a leader in community‑based care with a mission to make communities healthier.

Job Details

Seniority level: Entry level

Employment type: Full‑time

Job function: Health Care Provider

Location Hickory, NC

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