Remote Incident & Problem Manager - Lead Global MSP Ops

A technology services company is looking for an Incident and Problem Manager in California. The successful candidate will oversee incident management processes, lead a remote team, and drive continual improvement in service delivery. Key qualifications include 3+ years in IT service management, strong technical skills with cloud platforms, and excellent communication abilities. This role offers the chance to significantly impact customer satisfaction and service quality. #J-18808-Ljbffr