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Massachusetts General Hospital

Ambulatory Specialty Nurse - Float BWH

Massachusetts General Hospital, Boston, Massachusetts, us, 02298

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Overview

The Brigham and Women's Hospital, Inc. is part of Mass General Brigham. Mass General Brigham relies on a wide range of professionals to advance our mission in patient care, research, teaching, and community service. We invite all applicants to join us and experience what it means to be part of Mass General Brigham. Staff Nurse / Full Time / 40 Hours / Variable / Days / Ambulatory Specialty Float Pool / Multiple Locations - BWH In this Float Staff Nurse position, you will care for patients at various Medical, Surgical, and Specialty clinics of the Ambulatory Division. Our aim is to provide flexible and dynamic RN staffing support that is responsive to the daily RN staffing needs. Practice locations range from the Main campus in Boston to nearby towns which may include Chestnut Hill and Jamaica Plain. Float nurses are expected to be able to travel to all areas supported by the department. Must be comfortable with all aspects of patient care including telephonic or in-person care. The teams at each practice may vary but the goal remains the same: to provide high quality care for patients whether you are conducting a nurse-only visit in clinic or providing care telephonically. Job Summary The Staff Nurse will be responsible for: Providing nursing support and care to patients within the Ambulatory Medical Surgical Specialties & Float Pool. Ensuring ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with patients and referring providers. Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Division of Ambulatory Medical Surgical & Specialties. Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling. Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team. Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards. Working in a normal office setting with extended periods of sitting and fast-paced, phone-based care. Preparing, performing, and documenting the coordination of clinical care, including assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested. Working collaboratively to provide excellent care to patients and families in the safest environment. Other duties as assigned by the supervising physician or leadership team. Additional note: Excellent care to patients and families • The Best Staff • In the Safest Environment. Qualifications Education Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses. Experience Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or Emergency room setting required. Experience only in an ambulatory procedural area is not sufficient. Minimum of 2 years of nursing experience with telephone triage required, and telephone triage must be the main responsibility of this experience. This includes assessing the severity of symptoms, communicating urgent patient needs, referral to appropriate setting or level of care, documenting interventions and an individualized plan of care using an EMR, patient education, and rapid triage decision-making in emergency situations. Experience with in-person triage and clinical assessment techniques of an adult patient within the last 4 years is required. Ambulatory Neurology experience strongly preferred. Experience in an Ambulatory Medical Specialty (not procedural) area or Primary Care with patient care delivery as an RN is strongly preferred. Must be comfortable with all aspects of patient care in person and via telephone. Case Management experience preferred. Other: Certification or desire to obtain certification in Ambulatory Care or an ambulatory Specialty area within 2 years is preferred. Able to work weekend rotation per the MNA contract. Additional Job Details (if applicable) Remote Type: Onsite Work Location: 75 Francis Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: - Grade: MNA333 EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure reasonable accommodation to participate in the job application or interview process and to perform essential job functions. For accommodations under Section 503 of the Rehabilitation Act, the Vietnam Veteran\'s Readjustment Act, and the Americans with Disabilities Act, applicants may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines effective leadership by ten competencies (half People-Focused, half Performance-Focused). These competencies are used to evaluate performance, hire decisions, identify development needs, mobilize employees, and support our talent pipeline.

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