Manager, Learning Delivery

**Location**San Francisco - 685 Market Street, Suite 500**Business**We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.If you’re ready to be a part of our team, we encourage you to apply.**Job Description****Position Summary**At Brookfield Properties Multifamily the learning organization is front and center of the employee experience. The team is tasked to help continue to transform Brookfield Properties into a best-in-class multifamily home operator. The position will work collaboratively with a wide range of team members in assessing and delivering key programs, processes, and services for which their team is responsible.The Learning Delivery Manager plays a critical role in enabling operational excellence across Brookfield Properties Multifamily. This position manages the delivery and execution of high-impact learning events that equip employees to perform with excellence across all property operations. The manager leads a team of Learning Consultants while also directly facilitating programs that advance talent capability, sales performance, and service standards.**Successful candidates will:*** Bring energy and enthusiasm to everything they do.* Know how to lead from the front.* Be detail orientated, a strong self-starter and creative.* Have expert level experience in facilitation and coaching others to facilitate* Be comfortable managing a small team.* Be a positive change champion* Adjust priorities to support our business**Overview****Learning Delivery (35%)*** Deliver a wide variety of curricula in a just as wide of a variety of modalities* Performs training administration duties including course scheduling, registration/tracking, preparation of training facilities, and other tasks to make each event successful.* Partner with Learning Operations to execute participant survey strategy.* Support various LMS administration functions as required.* Utilize training history and learner impact data to support learning strategies and influence stakeholders.* Manage all classrooms logistics as necessary**Team Management (25%)*** Lead, coach, and develop a team of Learning Consultants focused on excellence in facilitation, consultation and stakeholder partnership.* Responsible for the overall learning delivery calendar ensuring it is well maintained, communicated, and coordinated across all stakeholders.* Drive accountability for quality, consistency, and follow-through in all delivery activities.* Represent the overall Learning Team in the support and planning of Acquisitions, New Development and Dispositions.* Drive accountability for quality, consistency, and follow-through in all delivery activities.* Partner with senior learning leaders to forecast delivery needs and allocate resources effectively.* Review, manage and approve travel expenses for the Learning Delivery team.**Field Support (20%)*** Build strong relationships with key corporate and field leaders to ensure we are meeting the needs of the business.* Be on-property to conduct coaching and training activities* Support effective field level communications by ensuring your team communicates in a timely manner with the field and all stakeholders.* Document important KPIs and performance feedback with high attention to detail* Partner and collaborate with senior operations leadership to prioritize team activity* Partner with the field and other members of the learning team to implement and support ad hoc, programmatic, and strategic initiative learning events.* undefined**Learning Development (20%)*** Partner with the Learning Operations Team and various stakeholders to develop materials and resources for training.* Support the maintenance of training materials and associated processes.* Participates as a project team member in the implementation and execution of department initiatives.**Requirements*** Undergraduate degree or equivalent is required. Advanced degree is preferred.* 5 to 7 years of related work experience at the manager level, preferably in the multifamily or related industry.* Experience working with a wide variety of training materials and modalities.* Familiarity with ADDIE or similar instructional design processes.* Excellent communication and interpersonal skills* Highly organized with the ability to prioritize in a fast-moving environment.* Comfortable with long periods of standing and talking* Has experience leading, coaching and guiding other facilitators or trainers.* LMS administration experience desired.* Expert with PowerPoint and Word* Proficient with other standard office tools such as Outlook, Excel and the Internet* Willing to travel up to 50% if outside of SF, NY. 30% if in SF or NY.**Compensation***Commensurate with Experience*$122,100 - 170,940 annually - San Francisco**Great Incentives!**Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: * Full benefits package* Generous paid time off* 401(k) with company match* Growth and advancement opportunities* Lucrative referral bonus program* Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one*Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. **Drug free workplace*****#LI-ES1**We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF #J-18808-Ljbffr