Hilton Worldwide, Inc.
Front Office Supervisor - Hilton McLean at Tysons Corner
Hilton Worldwide, Inc., Mc Lean, Virginia, us, 22107
Job Description - Front Office Supervisor - Hilton McLean at Tysons Corner (HOT0C6YM)
Job Description
Front Office Supervisor - Hilton McLean at Tysons Corner Job Number: HOT0C6YM
Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three-meal restaurant, bar/lounge, and In Room Dining. With seasonal menus focused on fresh farm-to-table cuisine, our outlets provide an exceptional dining experience.
Seeking a dedicated, hands‑on leader to help oversee a team of 7 team members. The ideal candidate will have a strong hotel background in management, experience within a 250+ room property, and the ability to help lead, coach and mentor a team. Previous Hilton and OnQ experience are preferred.
Shift Pattern Open full availability, need to have flexibility for AMs, PMs and Overnight when needed - holidays and weekends are a requirement.
Benefits Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune !
We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Assigns and instructs team members in details of work.
Monitors lobby traffic to make staffing adjustments accordingly.
Resolves customer complaints.
Trains, supervises, schedules and assists in evaluating staff.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Schedule Full‑time
Brand: Hilton Hotels & Resorts
Job Guest Services, Operations, and Front Office
#J-18808-Ljbffr
Job Description
Front Office Supervisor - Hilton McLean at Tysons Corner Job Number: HOT0C6YM
Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three-meal restaurant, bar/lounge, and In Room Dining. With seasonal menus focused on fresh farm-to-table cuisine, our outlets provide an exceptional dining experience.
Seeking a dedicated, hands‑on leader to help oversee a team of 7 team members. The ideal candidate will have a strong hotel background in management, experience within a 250+ room property, and the ability to help lead, coach and mentor a team. Previous Hilton and OnQ experience are preferred.
Shift Pattern Open full availability, need to have flexibility for AMs, PMs and Overnight when needed - holidays and weekends are a requirement.
Benefits Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune !
We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Assigns and instructs team members in details of work.
Monitors lobby traffic to make staffing adjustments accordingly.
Resolves customer complaints.
Trains, supervises, schedules and assists in evaluating staff.
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Schedule Full‑time
Brand: Hilton Hotels & Resorts
Job Guest Services, Operations, and Front Office
#J-18808-Ljbffr