FCX Performance
Customer Service / Inside Sales – FCX Performance
Location: Austin, TX.
We are hiring a full-time creative and resourceful customer service representative (CSR) to provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team. Hours are 8:00 am – 5:00 pm Monday through Friday.
Why Join Us? Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long‑lasting careers. 25% of our U.S. team has 20+ years of service!
Benefits
Competitive hourly pay, monthly, quarterly, and annual bonus opportunities
401(k) with company match
Health, dental, vision insurance
Time off, tuition reimbursement, employee assistance program
Career paths available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team‑oriented company culture where we have fun in the process
What You’ll Do
Answer customer inquiries, provide quotes, and process orders
Expedite returns and sourcing parts
Assist in generating sales
Help in the stockroom as needed and deliver orders to customers as needed
Qualifications
1+ year customer service or inside sales experience; industrial distribution or parts counter environment a plus
Knowledge of hydraulic, bearings, or power transmission preferred
Attention to detail, accuracy, ability to multitask, sense of humor
Excellent written and verbal communication skills, including English grammar
High school diploma or equivalent
Mechanical aptitude; basic computer skills including Excel
Valid driver's license with clean driving record (MVR)
Position is onsite and not eligible for relocation benefits
Authorized to work in the U.S.; we cannot sponsor work visas
Apply Now Come for the job. Stay for the career. Apply for immediate consideration!
About FCX Performance Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value‑added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi‑channel capabilities that provide choice, convenience, and expertise.
Equal Opportunity Employer Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer and enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Seniorities and Employment Seniority level: Entry level Employment type: Full‑time Job function: Other Industry: Industrial Machinery Manufacturing
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We are hiring a full-time creative and resourceful customer service representative (CSR) to provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team. Hours are 8:00 am – 5:00 pm Monday through Friday.
Why Join Us? Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2025, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long‑lasting careers. 25% of our U.S. team has 20+ years of service!
Benefits
Competitive hourly pay, monthly, quarterly, and annual bonus opportunities
401(k) with company match
Health, dental, vision insurance
Time off, tuition reimbursement, employee assistance program
Career paths available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team‑oriented company culture where we have fun in the process
What You’ll Do
Answer customer inquiries, provide quotes, and process orders
Expedite returns and sourcing parts
Assist in generating sales
Help in the stockroom as needed and deliver orders to customers as needed
Qualifications
1+ year customer service or inside sales experience; industrial distribution or parts counter environment a plus
Knowledge of hydraulic, bearings, or power transmission preferred
Attention to detail, accuracy, ability to multitask, sense of humor
Excellent written and verbal communication skills, including English grammar
High school diploma or equivalent
Mechanical aptitude; basic computer skills including Excel
Valid driver's license with clean driving record (MVR)
Position is onsite and not eligible for relocation benefits
Authorized to work in the U.S.; we cannot sponsor work visas
Apply Now Come for the job. Stay for the career. Apply for immediate consideration!
About FCX Performance Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value‑added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi‑channel capabilities that provide choice, convenience, and expertise.
Equal Opportunity Employer Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer and enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Seniorities and Employment Seniority level: Entry level Employment type: Full‑time Job function: Other Industry: Industrial Machinery Manufacturing
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