EmergencyMD
Make a Difference, Join Our Team as a Key Leader in Patient Services
Are you passionate about creating exceptional patient experiences and building strong, collaborative teams?
Vital Tears
is seeking a
Customer Care Manager
to lead our patient services team and ensure every interaction reflects our commitment to care and excellence.
What You'll Do:
Be the
go-to leader
for the Patient Services team: support, guide, and tackle daily challenges with confidence.
Keep processes sharp by
maintaining and improving SOPs
for maximum efficiency.
Work closely with HR to
find and hire top talent who fit the organization's mission and values.
Empower your team through
coaching, mentoring, and career development
opportunities.
Champion
communication
with transparent updates and open dialogue across the organization.
Shape our culture by promoting teamwork, diversity, and alignment with our mission and values.
Serve as the expert for Patient Services operations and
build strong relationships
with external partners.
What We're Looking For:
Proven
management experience
in healthcare or customer service.
Strong
leadership and team-building skills
-you know how to inspire and motivate.
A passion for
customer service excellence
and problem-solving.
Ability to
challenge processes
and implement improvements.
Organized, resilient, and prepared
to lead from the front.
Why Vital Tears?
Be part of a growing mission-driven organization improving lives through innovative eye care solutions.
A strong, supportive team culture where your leadership makes a real impact.
Opportunities for professional growth and leadership development.
Apply today and help us create a better patient experience!
Note: Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
#J-18808-Ljbffr
Vital Tears
is seeking a
Customer Care Manager
to lead our patient services team and ensure every interaction reflects our commitment to care and excellence.
What You'll Do:
Be the
go-to leader
for the Patient Services team: support, guide, and tackle daily challenges with confidence.
Keep processes sharp by
maintaining and improving SOPs
for maximum efficiency.
Work closely with HR to
find and hire top talent who fit the organization's mission and values.
Empower your team through
coaching, mentoring, and career development
opportunities.
Champion
communication
with transparent updates and open dialogue across the organization.
Shape our culture by promoting teamwork, diversity, and alignment with our mission and values.
Serve as the expert for Patient Services operations and
build strong relationships
with external partners.
What We're Looking For:
Proven
management experience
in healthcare or customer service.
Strong
leadership and team-building skills
-you know how to inspire and motivate.
A passion for
customer service excellence
and problem-solving.
Ability to
challenge processes
and implement improvements.
Organized, resilient, and prepared
to lead from the front.
Why Vital Tears?
Be part of a growing mission-driven organization improving lives through innovative eye care solutions.
A strong, supportive team culture where your leadership makes a real impact.
Opportunities for professional growth and leadership development.
Apply today and help us create a better patient experience!
Note: Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
#J-18808-Ljbffr