UC Health
IT Systems Analyst- Epic Patient Experience Digital
UC Health, Cincinnati, Ohio, United States, 45208
IT Systems Analyst- Epic Patient Experience Digital
Join to apply for the
IT Systems Analyst- Epic Patient Experience Digital
role at
UC Health IT Systems Analyst- Epic Patient Experience Digital
21 hours ago Be among the first 25 applicants Join to apply for the
IT Systems Analyst- Epic Patient Experience Digital
role at
UC Health Job Description
The analyst will be responsible for design, optimization and maintenance support of Patient Experience digital web and mobile technologies including, but not limited to, Epic MyChart, Bedside, Care Companion, Welcome, Telehealth, Hello World, etc., as well as other associated software or platforms necessary to support patient-facing resources. Job Description
The analyst will be responsible for design, optimization and maintenance support of Patient Experience digital web and mobile technologies including, but not limited to, Epic MyChart, Bedside, Care Companion, Welcome, Telehealth, Hello World, etc., as well as other associated software or platforms necessary to support patient-facing resources.
Responsible for designing, implementing and supporting designated software applications in accordance with departmental standards and procedures. Works with users to define system functionality, information flow, reports and data requirements. Develops specifications and documents operational procedures, tests software, and coordinates software release procedures.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teachinga combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Location
Cincinnati, OH, United States
Qualifications
Education : Associate's degree in information systems or relevant field required**; Bachelor's degree preferred
Years of Experience:
2+ years equivalent analyst experience required
2 years equivalent experience can substitute for an Associate's degree plus must have 2 years analyst or other relevant experience (4 years total).
License and Certification : Previous Epic Accreditation/Certification Required; Epic MyChart Preferred.
Person accepting this position, if not already certified in Epic MyChart, will be required to obtain and maintain one or more Epic module certification(s) as required by the position.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
Responsibilities
System Development and Support:
Facilitates effective system design and definition for existing and new system functionality. Demonstrates detail knowledge of the application data and database. Acts as a resource/subject matter expert for the THA Departments. Facilitates complex system upgrades. Assists in the evaluation for system hardware and software products. Documents system request using the Service Request and Analysis Checklist formats. Develops and tests complex testing scenarios. Develops accurate complex Functional Specifications. Develops accurate complex Technical Specifications. Follows change management procedures developed by The Health Alliance. Audits application processes or personnel to ensure highest quality outcomes. Provides Production support on specified applications. Maintains an ability to develop adhoc reports independently. Develops quality complex system code for supported applications. Maintains assigned system resource files. Acts as a mentor to less experienced staff.
Project Support
Serves as a Project Manager for complex projects. Serves as a Test Coordinator for complex projects. Maintains ability to create and update project financial tracking. Maintains an ability to create complex project work plans. Maintains an ability to create complex project charters. Determines schedules and skill sets of team for projects. Works with departmental sponsorship to resolve project issues and risk. Determines and manages workload priorities. Facilitates activities across IS&T Departmental Teams. Ensures that project plans are followed and updated. Provides accurate and timely individual and project status reports. Documents and ensures timely resolution of project issues. Facilitates complex system upgrades. Is a resource to other projects.
System Definition
Defines and designs system tables, parameters and set up that optimizes application functionality. Effectively interacts with vendors and end users to evaluate and implement products. Provides information and designs for testing applications and contingency plans. Provides timeline for all system enhancements that do not warrant project charters and work plans. Develops accurate application functional and technical specifications.
Customer Relationship
Facilitates coordination of end user meetings. Develops consensus within user groups. Encourages and displays actions that result in high client satisfaction. Provides effective written and verbal communication to end users. Provides consults to end users.
Coordination
Assesses and escalates user request and issues. Coordinates vendor and consultant activities independently. Completes and Monitors system design for technical team. Facilitates complex system upgrades. Works with programming teams on development system programs. Provides consults to IT Staff.
Other Duties As Assigned
Assists in the development of departmental policies and procedures. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Join to apply for the
IT Systems Analyst- Epic Patient Experience Digital
role at
UC Health IT Systems Analyst- Epic Patient Experience Digital
21 hours ago Be among the first 25 applicants Join to apply for the
IT Systems Analyst- Epic Patient Experience Digital
role at
UC Health Job Description
The analyst will be responsible for design, optimization and maintenance support of Patient Experience digital web and mobile technologies including, but not limited to, Epic MyChart, Bedside, Care Companion, Welcome, Telehealth, Hello World, etc., as well as other associated software or platforms necessary to support patient-facing resources. Job Description
The analyst will be responsible for design, optimization and maintenance support of Patient Experience digital web and mobile technologies including, but not limited to, Epic MyChart, Bedside, Care Companion, Welcome, Telehealth, Hello World, etc., as well as other associated software or platforms necessary to support patient-facing resources.
Responsible for designing, implementing and supporting designated software applications in accordance with departmental standards and procedures. Works with users to define system functionality, information flow, reports and data requirements. Develops specifications and documents operational procedures, tests software, and coordinates software release procedures.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teachinga combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Location
Cincinnati, OH, United States
Qualifications
Education : Associate's degree in information systems or relevant field required**; Bachelor's degree preferred
Years of Experience:
2+ years equivalent analyst experience required
2 years equivalent experience can substitute for an Associate's degree plus must have 2 years analyst or other relevant experience (4 years total).
License and Certification : Previous Epic Accreditation/Certification Required; Epic MyChart Preferred.
Person accepting this position, if not already certified in Epic MyChart, will be required to obtain and maintain one or more Epic module certification(s) as required by the position.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.
Responsibilities
System Development and Support:
Facilitates effective system design and definition for existing and new system functionality. Demonstrates detail knowledge of the application data and database. Acts as a resource/subject matter expert for the THA Departments. Facilitates complex system upgrades. Assists in the evaluation for system hardware and software products. Documents system request using the Service Request and Analysis Checklist formats. Develops and tests complex testing scenarios. Develops accurate complex Functional Specifications. Develops accurate complex Technical Specifications. Follows change management procedures developed by The Health Alliance. Audits application processes or personnel to ensure highest quality outcomes. Provides Production support on specified applications. Maintains an ability to develop adhoc reports independently. Develops quality complex system code for supported applications. Maintains assigned system resource files. Acts as a mentor to less experienced staff.
Project Support
Serves as a Project Manager for complex projects. Serves as a Test Coordinator for complex projects. Maintains ability to create and update project financial tracking. Maintains an ability to create complex project work plans. Maintains an ability to create complex project charters. Determines schedules and skill sets of team for projects. Works with departmental sponsorship to resolve project issues and risk. Determines and manages workload priorities. Facilitates activities across IS&T Departmental Teams. Ensures that project plans are followed and updated. Provides accurate and timely individual and project status reports. Documents and ensures timely resolution of project issues. Facilitates complex system upgrades. Is a resource to other projects.
System Definition
Defines and designs system tables, parameters and set up that optimizes application functionality. Effectively interacts with vendors and end users to evaluate and implement products. Provides information and designs for testing applications and contingency plans. Provides timeline for all system enhancements that do not warrant project charters and work plans. Develops accurate application functional and technical specifications.
Customer Relationship
Facilitates coordination of end user meetings. Develops consensus within user groups. Encourages and displays actions that result in high client satisfaction. Provides effective written and verbal communication to end users. Provides consults to end users.
Coordination
Assesses and escalates user request and issues. Coordinates vendor and consultant activities independently. Completes and Monitors system design for technical team. Facilitates complex system upgrades. Works with programming teams on development system programs. Provides consults to IT Staff.
Other Duties As Assigned
Assists in the development of departmental policies and procedures. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at UC Health by 2x Get notified about new Information Technology System Analyst jobs in
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Fort Thomas, KY $50,000.00-$55,000.00 1 hour ago Digital Technology Analyst - IT Business Solutions - CBO - Full Time - Days
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr