Telecare
What You Will Do to Change Lives
Under direct supervision of the Clinical Director/Administrator, this entry‑level licensed management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. The San D I Mobile Crisis Response Team (MCRT) Team Lead provides telephone screening, triage and referral services and assures that every consumer caller receives a timely response, accurate assessments, appropriate interventions and professional attention. They also provide supervision of assigned team members and the Crisis Access Line support. Employees in this role are required to participate in a structured on‑call rotation, remaining accessible and prepared to respond to work‑related needs within a designated timeframe. Rotations are scheduled in advance. While on‑call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.
Shifts Available Full‑time | PM | Shifts: 3:00 PM – 11:30 PM | Days: Sunday – Thursday. $3,000 sign‑on bonus. Expected starting wage range is $136,131.84 – $168,177.86. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
A Master’s Degree in Social Work or related field
Two (2) years post‑masters experience providing crisis response with mentally ill individuals
Current licensure as an LMFT, LCSW, LPCC, etc.
Certified to perform W & I 5150 Holds in the field
One (1) year supervisory experience or supervisory training within six (6) months of employment
Sensitivity to multi‑cultural populations and issues
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post‑offer physical examination, 2‑step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
What’s In It For You*
Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro‑rated accrual for part‑time schedules and annual carry‑over up to set caps.
Nine paid holidays & shift differentials for hourly staff (6% for PM Shift, 10% for overnight shift). Weekend shift differentials for hourly staff (5% for weekend AM shift, 11% for weekend PM shift, 15% for weekend overnight shift).
Free CEUs, free supervision for BBS Associate License, coaching, and mentorship.
Online University tuition discount and company scholarships.
Medical, vision, dental insurance, 401(k), employee stock ownership plan.
For more information visit:
https://www.telecarecorp.com/benefits
Join Our Compassionate Team Telecare’s mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much‑needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
Equal Opportunity Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
*May vary by location and position type. Full job description will be provided if selected for an interview. If job posting references any sign‑on bonus, internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
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Shifts Available Full‑time | PM | Shifts: 3:00 PM – 11:30 PM | Days: Sunday – Thursday. $3,000 sign‑on bonus. Expected starting wage range is $136,131.84 – $168,177.86. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
A Master’s Degree in Social Work or related field
Two (2) years post‑masters experience providing crisis response with mentally ill individuals
Current licensure as an LMFT, LCSW, LPCC, etc.
Certified to perform W & I 5150 Holds in the field
One (1) year supervisory experience or supervisory training within six (6) months of employment
Sensitivity to multi‑cultural populations and issues
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post‑offer physical examination, 2‑step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
What’s In It For You*
Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro‑rated accrual for part‑time schedules and annual carry‑over up to set caps.
Nine paid holidays & shift differentials for hourly staff (6% for PM Shift, 10% for overnight shift). Weekend shift differentials for hourly staff (5% for weekend AM shift, 11% for weekend PM shift, 15% for weekend overnight shift).
Free CEUs, free supervision for BBS Associate License, coaching, and mentorship.
Online University tuition discount and company scholarships.
Medical, vision, dental insurance, 401(k), employee stock ownership plan.
For more information visit:
https://www.telecarecorp.com/benefits
Join Our Compassionate Team Telecare’s mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much‑needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
Equal Opportunity Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
*May vary by location and position type. Full job description will be provided if selected for an interview. If job posting references any sign‑on bonus, internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
#J-18808-Ljbffr