Career Path Services
Employment Specialist (Case Manager) at Career Path Services
The Employment Specialist (Case Manager) will provide personalized coaching, employment training, job placement support, goal setting, and skill-building to help clients navigate moving out of poverty. Responsibilities include managing a caseload, delivering individualized coaching, connecting participants with employers and community resources, and empowering clients to achieve long-term career goals.
ABOUT THE JOB The major responsibilities of this position include, but are not limited to:
Initial Engagement:
Reach and invite customers to apply for services. Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development. Participant and employer outreach involves regular in-person meetings, primarily around Lakewood and Puyallup and other locations in Pierce County, as needed.
Service Components for Individualized Career and Training Services:
Build a Customer Service Plan that prepares participants for unsubsidized employment at a family-supporting wage. Supervise a caseload of participants by providing comprehensive caseload management, documenting services, and managing an individual practitioner budget. Services include comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement.
Program Completion and Transition Strategies:
Ensure appropriate timelines and lengths of participation, help participants achieve their customer service plan to allow for an orderly exit from services, and manage caseload sizes. Tasks include job placement, transition and contingency planning.
Data Entry:
Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post-exit MIS in the division’s operating system.
Provide Comprehensive Services:
Initial contact, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services, and facilitating handoffs to one-on-one services. Create goal setting specific to the customer’s needs and develop customized goals.
Track Program Progress:
Work to reduce wait time, connect job seekers to value-added services as quickly as possible, track customer activity, stay current on all programs and refer guests to appropriate resources as needed.
Network:
Develop and maintain relationships with partners, employers, and funding sources; communicate timely and professionally to support program outcomes.
CORE COMPETENCIES
Ability to work with a diverse set of clients, including LEP job seekers.
Follow highly detailed instructions, program regulations and guidelines.
Ability to synthesize information and communicate clearly, both verbally and in writing.
Strong data entry skills and ability to maintain accurate records in MIS.
Ability to develop excellent customer relationships, assess needs, and evaluate satisfaction.
Excellent communication and writing skills.
Ability to adapt to business needs and work under pressure.
Ability to organize tasks, manage deadlines, and solve problems.
Embrace technology and learn new software; comfortable working remotely and with virtual platforms.
Commitment to diversity and an inclusive working environment.
EXPERIENCE/POSITION REQUIREMENTS Required
High School Diploma or GED
Minimum one year of experience in workforce development, social services, job placement, job development, sales, coaching, employment/training, or related field.
Advanced use of Microsoft Word, Excel, PowerPoint, Outlook; LinkedIn and other networking tools as appropriate.
Ability to work in a culturally diverse and fast-paced environment and demonstrate commitment to diversity, equity and cultural competency.
Daily availability of personal vehicle or reliable transportation as needed.
Preferred
Bachelor’s Degree in Business Administration, Human Resources, Social Work, Communications, Workforce Development, Psychology, or Sociology (appropriate work experience may substitute for education).
Certified Workforce Development Professional (CWDP).
Experience working with refugee and immigrant populations or lived experience as a member of these communities.
Bilingual or multilingual abilities commonly used by our customers.
Demonstrated success in performance-based systems and in diverse settings.
Experience in public speaking and presenting to diverse communities.
BENEFITS
Comprehensive health care package with medical, dental, and vision coverage.
Life Insurance, Short Term and Long Term Disability.
Voluntary supplemental insurances and identity theft protection.
403(b) Retirement Plan with employer contribution.
Paid time off, including vacation, sick leave, bereavement, jury duty and military leave.
Holidays and floating holidays.
Internet and cell phone reimbursement and professional development allowances.
Tuition Reimbursement and eligibility for Federal Loan Forgiveness Program.
ABOUT CAREER PATH SERVICES Career Path Services is a nonprofit focused on workforce development and employment training. We are committed to equal opportunity employment and providing auxiliary aids and services as needed. Funding is supported by federal grants.
Empowering People. Enhancing Workforce. Enriching Communities.
Job:
Employment Specialist (Pierce County)
Primary Location:
Pierce County
Salary:
Salary range for job offer: 53,000 – 59,000 annually, DOE, plus benefits. Full annual salary range for the position: 53,000 – 78,000.
Recruitment Closing Date:
TBD. The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.
Note:
This posting includes references to additional related roles and job openings for context and networking opportunities.
#J-18808-Ljbffr
The Employment Specialist (Case Manager) will provide personalized coaching, employment training, job placement support, goal setting, and skill-building to help clients navigate moving out of poverty. Responsibilities include managing a caseload, delivering individualized coaching, connecting participants with employers and community resources, and empowering clients to achieve long-term career goals.
ABOUT THE JOB The major responsibilities of this position include, but are not limited to:
Initial Engagement:
Reach and invite customers to apply for services. Conduct employer and participant outreach and recruitment, orientation and eligibility determination, initial assessment, and service plan development. Participant and employer outreach involves regular in-person meetings, primarily around Lakewood and Puyallup and other locations in Pierce County, as needed.
Service Components for Individualized Career and Training Services:
Build a Customer Service Plan that prepares participants for unsubsidized employment at a family-supporting wage. Supervise a caseload of participants by providing comprehensive caseload management, documenting services, and managing an individual practitioner budget. Services include comprehensive case management, job readiness training, job search assistance (career coaching, labor market information, skills assessments and workshops, resume and interviewing coaching), job retention services, English language acquisition, job skills training, and job placement.
Program Completion and Transition Strategies:
Ensure appropriate timelines and lengths of participation, help participants achieve their customer service plan to allow for an orderly exit from services, and manage caseload sizes. Tasks include job placement, transition and contingency planning.
Data Entry:
Conduct timely, accurate and complete data input for registrations and enrollments, status changes, exits/terminations and post-exit MIS in the division’s operating system.
Provide Comprehensive Services:
Initial contact, interviewing, assessing customers to determine work readiness/employability, offering information about service/training options and community-based resources, engaging seekers into appropriate pathway services, and facilitating handoffs to one-on-one services. Create goal setting specific to the customer’s needs and develop customized goals.
Track Program Progress:
Work to reduce wait time, connect job seekers to value-added services as quickly as possible, track customer activity, stay current on all programs and refer guests to appropriate resources as needed.
Network:
Develop and maintain relationships with partners, employers, and funding sources; communicate timely and professionally to support program outcomes.
CORE COMPETENCIES
Ability to work with a diverse set of clients, including LEP job seekers.
Follow highly detailed instructions, program regulations and guidelines.
Ability to synthesize information and communicate clearly, both verbally and in writing.
Strong data entry skills and ability to maintain accurate records in MIS.
Ability to develop excellent customer relationships, assess needs, and evaluate satisfaction.
Excellent communication and writing skills.
Ability to adapt to business needs and work under pressure.
Ability to organize tasks, manage deadlines, and solve problems.
Embrace technology and learn new software; comfortable working remotely and with virtual platforms.
Commitment to diversity and an inclusive working environment.
EXPERIENCE/POSITION REQUIREMENTS Required
High School Diploma or GED
Minimum one year of experience in workforce development, social services, job placement, job development, sales, coaching, employment/training, or related field.
Advanced use of Microsoft Word, Excel, PowerPoint, Outlook; LinkedIn and other networking tools as appropriate.
Ability to work in a culturally diverse and fast-paced environment and demonstrate commitment to diversity, equity and cultural competency.
Daily availability of personal vehicle or reliable transportation as needed.
Preferred
Bachelor’s Degree in Business Administration, Human Resources, Social Work, Communications, Workforce Development, Psychology, or Sociology (appropriate work experience may substitute for education).
Certified Workforce Development Professional (CWDP).
Experience working with refugee and immigrant populations or lived experience as a member of these communities.
Bilingual or multilingual abilities commonly used by our customers.
Demonstrated success in performance-based systems and in diverse settings.
Experience in public speaking and presenting to diverse communities.
BENEFITS
Comprehensive health care package with medical, dental, and vision coverage.
Life Insurance, Short Term and Long Term Disability.
Voluntary supplemental insurances and identity theft protection.
403(b) Retirement Plan with employer contribution.
Paid time off, including vacation, sick leave, bereavement, jury duty and military leave.
Holidays and floating holidays.
Internet and cell phone reimbursement and professional development allowances.
Tuition Reimbursement and eligibility for Federal Loan Forgiveness Program.
ABOUT CAREER PATH SERVICES Career Path Services is a nonprofit focused on workforce development and employment training. We are committed to equal opportunity employment and providing auxiliary aids and services as needed. Funding is supported by federal grants.
Empowering People. Enhancing Workforce. Enriching Communities.
Job:
Employment Specialist (Pierce County)
Primary Location:
Pierce County
Salary:
Salary range for job offer: 53,000 – 59,000 annually, DOE, plus benefits. Full annual salary range for the position: 53,000 – 78,000.
Recruitment Closing Date:
TBD. The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.
Note:
This posting includes references to additional related roles and job openings for context and networking opportunities.
#J-18808-Ljbffr