Accelon Consulting
We are seeking a highly skilled Data Center Technician to support and maintain our Mac-based compute infrastructure and associated data center environments.
Key Responsibilities
Primary: Mac/Server Infrastructure Operations (80%)
Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center.
Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues).
Manage device imaging, configuration, firmware updates, and lifecycle operations.
Monitor system health, handle incident response, and support operational uptime SLA.
Maintain accurate asset records, labeling, inventory, and documentation.
Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on the Mac fleet.
Administer HP and Dell machines as required.
Secondary: Data Center & Networking Support (20%)
Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.).
Perform structured cabling (fiber and copper), patching, tracing, and labeling.
Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting.
Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components.
Escalate and resolve complex issues with network engineering.
Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning.
Required Qualifications
3+ years of experience in data center operations or hardware support.
Hands‑on experience with Mac hardware (Mac Studio/Mini/Pro) in production or lab environments.
Strong understanding of racking, stacking, cabling, and general data center best practices.
Working knowledge of network switches, Ethernet standards, and basic L2 protocols.
Experience with ticketing systems, documentation, asset tracking.
Ability to lift and move equipment up to ~50 lbs and work in a data center environment.
Preferred Qualifications
Familiarity with Jamf and automation workflows for Mac devices.
Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting.
Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.).
Understanding of OS imaging, basic scripting (Python/Bash), or automation.
Past experience supporting build farms, developer infrastructure, or similar environments.
Awareness of Agile practices and ServiceNow/Cloud ticketing systems.
Core Skills
Strong communication and documentation abilities.
Excellent problem‑solving and troubleshooting skills.
Ability to work independently and collaborate across engineering, networking, and data center teams.
Highly organized; ability to manage multiple tasks simultaneously.
Benefits
Healthcare plans available at the employee’s expense.
Sick leave provided under state laws applicable to the employee’s residence.
Eligibility
Candidates with independent work authorization, open to W2 contract or C2H roles.
No sponsorship for work visas.
Do not work with 3rd‑party vendors or hire on C2C.
Terms Please apply only if you meet these criteria, as unrelated applications will not be reviewed.
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Key Responsibilities
Primary: Mac/Server Infrastructure Operations (80%)
Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center.
Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues).
Manage device imaging, configuration, firmware updates, and lifecycle operations.
Monitor system health, handle incident response, and support operational uptime SLA.
Maintain accurate asset records, labeling, inventory, and documentation.
Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on the Mac fleet.
Administer HP and Dell machines as required.
Secondary: Data Center & Networking Support (20%)
Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.).
Perform structured cabling (fiber and copper), patching, tracing, and labeling.
Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting.
Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components.
Escalate and resolve complex issues with network engineering.
Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning.
Required Qualifications
3+ years of experience in data center operations or hardware support.
Hands‑on experience with Mac hardware (Mac Studio/Mini/Pro) in production or lab environments.
Strong understanding of racking, stacking, cabling, and general data center best practices.
Working knowledge of network switches, Ethernet standards, and basic L2 protocols.
Experience with ticketing systems, documentation, asset tracking.
Ability to lift and move equipment up to ~50 lbs and work in a data center environment.
Preferred Qualifications
Familiarity with Jamf and automation workflows for Mac devices.
Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting.
Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.).
Understanding of OS imaging, basic scripting (Python/Bash), or automation.
Past experience supporting build farms, developer infrastructure, or similar environments.
Awareness of Agile practices and ServiceNow/Cloud ticketing systems.
Core Skills
Strong communication and documentation abilities.
Excellent problem‑solving and troubleshooting skills.
Ability to work independently and collaborate across engineering, networking, and data center teams.
Highly organized; ability to manage multiple tasks simultaneously.
Benefits
Healthcare plans available at the employee’s expense.
Sick leave provided under state laws applicable to the employee’s residence.
Eligibility
Candidates with independent work authorization, open to W2 contract or C2H roles.
No sponsorship for work visas.
Do not work with 3rd‑party vendors or hire on C2C.
Terms Please apply only if you meet these criteria, as unrelated applications will not be reviewed.
#J-18808-Ljbffr