Senior Desktop Support Engineer - Windows & Mac

A leading IT consultancy based in Austin, Texas, seeks a Mid-Senior level Technical Support Engineer. Key responsibilities include diagnosing technical issues, delivering hands-on support across hardware products, and maintaining user satisfaction. Candidates should have 6-8 years of experience, proficient in both Windows and Mac environments, along with strong problem-solving capabilities. This full-time role promises a dynamic work environment focused on IT services. #J-18808-Ljbffr