Tampa Metropolitan Area YMCA
2025/2026 Afterschool Regional Support Associate (Hillsborough County) - Tampa Y
Tampa Metropolitan Area YMCA, Tampa, Florida, us, 33646
2025/2026 Afterschool Regional Support Associate (Hillsborough County) - Tampa YMCA
Regional Support Associates, under the direction of the Program Director, will provide for the safety, well‑being and development of participants in the after‑school program. This position will assist the YMCA in closing the achievement gap and cultivating an environment where youth have a sense of belonging, interact, and serve as mentors, helping to nurture their self‑esteem, build confidence, and form relationships through STEAM curriculum activities, crafts, games, and homework support. Qualified candidates must exhibit behaviors and attitudes consistent with the YMCA mission and policies. This position requires daily site location changes throughout Hillsborough County to ensure program sites are properly staffed.
Essential Functions and Responsibilities Program Quality and Growth
In conjunction with site supervisors, provides overall leadership, supervision and quality control for the program sites.
Conducts monthly site quality audits.
Maintains face counts and headcounts and staff ratio at all times.
Demonstrates appropriate decision‑making abilities.
Works closely with the assigned school to create/maintain and improve relations with all staff to engage parents and children.
Promotes a team concept through a positive approach to supervision, communication and interactions with others.
Greets parents and children and maintains a positive relationship with parents and other staff. Models relationship‑building skills in all interactions.
Knows all parents, staff and children by name.
Creates a positive atmosphere, which boosts self‑esteem and general self‑conception for all participants.
Ensures quality of supplies, equipment and materials are well maintained.
Ensures activities, experiences and routines are implemented. Prepares activities a week in advance and creates a list of needed supplies at least two weeks ahead. Ensures planned activities are age‑appropriate.
Organizes, cleans and puts away all site materials. Reports damaged materials and removes them from circulation.
Operations/Leadership
Communicates clearly and regularly with parents about the program and their child’s participation.
Maintains ongoing communication with supervisor.
Adheres to and enforces program rules and communicates them positively and effectively to staff, members and participants.
Conducts periodic observations to evaluate job performance of assigned staff, maintains appropriate documentation, and prepares and leads quarterly staff reviews.
Assists Site Supervisor to organize and lead monthly staff meetings to disseminate communication and provide continuing education as directed by Senior Program Director and Program Director.
Assists Site Supervisor to plan, organize and oversee implementation of a developmentally and culturally appropriate curriculum.
Collects program documents and delivers them via drops on the assigned due date each week to the designated YMCA center.
Ensures that staff use electronic time and attendance software system, if available. All time change requests must be completed and submitted by assigned due date.
Reports to work on time and as scheduled and must be in Tampa YMCA approved uniform.
Immediately notify the Program Director if you are going to be late or absent. Last‑minute notification may result in disciplinary action.
Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct.
Assists the YES Center Business Services with notifications to families regarding past‑due payments.
Assists with the Annual Giving Campaign.
Suggests ideas and actions to improve the program.
Attends all staff meetings and training opportunities.
Must have reliable transportation and be willing to travel if needed.
Performs other duties as assigned.
Safety and Risk Management
Ensures all emergency procedures meet required standards and are properly displayed throughout the site.
Maintains single point of entry on site at all times to ensure safety.
Matches individuals authorized to pick up children to the site log.
Audits sign‑in/sign‑out log daily. Reports discrepancies to the Program Director immediately.
Maintains coordination with facility and personnel to follow the YMCA's Safety and Security program.
Provides daily inspections of areas used by the program to ensure both cleanliness and safety.
Reports any questionable signs of abuse and documents the incident with the Program Director immediately.
Reports incidents and accidents immediately to the Program Director and contacts parents when instructed.
Performs first aid as needed and ensures injury incident forms are completed in a timely manner.
Identifies and directly reports instances of unusual, disruptive, unsafe or threatening behavior, inappropriate language or conduct, or other disciplinary issues.
Adheres to the Child Abuse & Neglect Reporting requirements, reporting suspicions of child abuse, neglect or abandonment to the Program Director and Director of Quality and Risk Management. Conducts a 30‑minute face‑count check to ensure proper staff‑child ratios are maintained at all times and reports discrepancies to the Program Director as needed.
Ensures all emergency medication for participants are maintained and accessible at all times during programming.
Additional medication training may be required, including administration of medicine such as epi‑pens, inhalers, shots, injections for diabetes, etc.
Education and Experience
18 years or older, preferred.
High School Diploma required or GED, and preferably one of the following educational requirements:
Post‑secondary level vocational certificate in childcare through the State of Florida – Level vocational certificate in childcare through State of Florida – Department of Education.
Child Development Associate (CDA).
Associate’s Degree or higher from an accredited college/university in childcare development.
Minimum of one‑year experience in school, community, volunteer or work experience in a role requiring interaction with youth.
One‑year experience in a leadership role.
Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others.
Must have a valid Florida Driver’s License with a good driving record and be able to travel within Hillsborough County.
Certifications / Trainings Required
Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First.
Must obtain within 10 days of employment 8 Early Learning Certifications or equivalent.
Maintain other required certifications as stated in the training.
Work Environment and Physical Demands
The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
Ability to instruct and observe participants during program activities.
The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions.
Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting.
Ability to sit and reach, and must be able to move around the work environment.
Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility.
Must have flexibility and the ability to adapt to changing circumstances.
Ability to lift and move a minimum of 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
The noise level in the work environment is usually moderate to high.
This position requires reliable transportation and willing to travel, if needed.
This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
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Essential Functions and Responsibilities Program Quality and Growth
In conjunction with site supervisors, provides overall leadership, supervision and quality control for the program sites.
Conducts monthly site quality audits.
Maintains face counts and headcounts and staff ratio at all times.
Demonstrates appropriate decision‑making abilities.
Works closely with the assigned school to create/maintain and improve relations with all staff to engage parents and children.
Promotes a team concept through a positive approach to supervision, communication and interactions with others.
Greets parents and children and maintains a positive relationship with parents and other staff. Models relationship‑building skills in all interactions.
Knows all parents, staff and children by name.
Creates a positive atmosphere, which boosts self‑esteem and general self‑conception for all participants.
Ensures quality of supplies, equipment and materials are well maintained.
Ensures activities, experiences and routines are implemented. Prepares activities a week in advance and creates a list of needed supplies at least two weeks ahead. Ensures planned activities are age‑appropriate.
Organizes, cleans and puts away all site materials. Reports damaged materials and removes them from circulation.
Operations/Leadership
Communicates clearly and regularly with parents about the program and their child’s participation.
Maintains ongoing communication with supervisor.
Adheres to and enforces program rules and communicates them positively and effectively to staff, members and participants.
Conducts periodic observations to evaluate job performance of assigned staff, maintains appropriate documentation, and prepares and leads quarterly staff reviews.
Assists Site Supervisor to organize and lead monthly staff meetings to disseminate communication and provide continuing education as directed by Senior Program Director and Program Director.
Assists Site Supervisor to plan, organize and oversee implementation of a developmentally and culturally appropriate curriculum.
Collects program documents and delivers them via drops on the assigned due date each week to the designated YMCA center.
Ensures that staff use electronic time and attendance software system, if available. All time change requests must be completed and submitted by assigned due date.
Reports to work on time and as scheduled and must be in Tampa YMCA approved uniform.
Immediately notify the Program Director if you are going to be late or absent. Last‑minute notification may result in disciplinary action.
Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct.
Assists the YES Center Business Services with notifications to families regarding past‑due payments.
Assists with the Annual Giving Campaign.
Suggests ideas and actions to improve the program.
Attends all staff meetings and training opportunities.
Must have reliable transportation and be willing to travel if needed.
Performs other duties as assigned.
Safety and Risk Management
Ensures all emergency procedures meet required standards and are properly displayed throughout the site.
Maintains single point of entry on site at all times to ensure safety.
Matches individuals authorized to pick up children to the site log.
Audits sign‑in/sign‑out log daily. Reports discrepancies to the Program Director immediately.
Maintains coordination with facility and personnel to follow the YMCA's Safety and Security program.
Provides daily inspections of areas used by the program to ensure both cleanliness and safety.
Reports any questionable signs of abuse and documents the incident with the Program Director immediately.
Reports incidents and accidents immediately to the Program Director and contacts parents when instructed.
Performs first aid as needed and ensures injury incident forms are completed in a timely manner.
Identifies and directly reports instances of unusual, disruptive, unsafe or threatening behavior, inappropriate language or conduct, or other disciplinary issues.
Adheres to the Child Abuse & Neglect Reporting requirements, reporting suspicions of child abuse, neglect or abandonment to the Program Director and Director of Quality and Risk Management. Conducts a 30‑minute face‑count check to ensure proper staff‑child ratios are maintained at all times and reports discrepancies to the Program Director as needed.
Ensures all emergency medication for participants are maintained and accessible at all times during programming.
Additional medication training may be required, including administration of medicine such as epi‑pens, inhalers, shots, injections for diabetes, etc.
Education and Experience
18 years or older, preferred.
High School Diploma required or GED, and preferably one of the following educational requirements:
Post‑secondary level vocational certificate in childcare through the State of Florida – Level vocational certificate in childcare through State of Florida – Department of Education.
Child Development Associate (CDA).
Associate’s Degree or higher from an accredited college/university in childcare development.
Minimum of one‑year experience in school, community, volunteer or work experience in a role requiring interaction with youth.
One‑year experience in a leadership role.
Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others.
Must have a valid Florida Driver’s License with a good driving record and be able to travel within Hillsborough County.
Certifications / Trainings Required
Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First.
Must obtain within 10 days of employment 8 Early Learning Certifications or equivalent.
Maintain other required certifications as stated in the training.
Work Environment and Physical Demands
The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device.
Ability to instruct and observe participants during program activities.
The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions.
Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting.
Ability to sit and reach, and must be able to move around the work environment.
Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility.
Must have flexibility and the ability to adapt to changing circumstances.
Ability to lift and move a minimum of 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold.
The noise level in the work environment is usually moderate to high.
This position requires reliable transportation and willing to travel, if needed.
This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.
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