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Ozark Guidance

IT Support Specialist- Jonesboro, AR

Ozark Guidance, Jonesboro, Arkansas, us, 72402

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IT Support Specialist - Jonesboro, AR

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Arisa Health .

Arisa Health is seeking a IT Support Specialist in Jonesboro, AR. This position is classified as full‑time, non‑exempt (hourly) and reports to the Sr. Director of Programs and Reporting. Work hours: Monday – Friday; 8:00 a.m. to 5:00 p.m.

What You Will Do

Support the IT Help Desk including NetSmart connection support

Assist with user account management and NIAM access setup

Troubleshoot issues related to NetSmart and MyAvatar

Complete billing corrections for non‑billable services

What We Look For

Effective written and verbal communication skills

Familiarity with Microsoft applications such as Word and Excel

General knowledge of internet navigation, basic technical support

The ability to work independently and as part of a team

Previous Network Technician experience preferred

What We Offer

A mission‑driven company dedicated to transforming communities one life at a time

A benefits package that includes Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts

Ongoing training throughout your employment

Paid Time Off and Holidays throughout the year to recharge

Company‑sponsored Whole Health programs designed to recharge our teams

Arisa Health is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Arisa Health aspires to lead with exceptional care that nurtures health and well‑being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community’s one life at a time.

Seniority Level Entry level

Employment Type Full‑time

Job Function Information Technology

Industries Mental Health Care

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