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UNC Health Care

Recovery Audit Contractor (RAC) Coordinator (RN)

UNC Health Care, Patton Park, North Carolina, United States

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Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary The Recovery Audit Contractor (RAC) Coordinator (RN) is responsible and accountable for all Care Management Denial and Recovery Audit Contractor (RAC) requests and follow‑ups, including tracking of approvals and denials as well as coordinating and completing the appeal process.

Responsibilities

Coordinates the Denial and RAC process, including requests, follow‑ups, tracking of approvals and denials, and completing appeals. Oversees/maintains the denial and RAC request/response database; ensures the timeliness of the response/submission of records and outcomes. Works with EHR to file appeals and coordinate the follow‑up with EHR. Coordinates all activities associated with denial and RAC requests, appeals, etc. Handles all the denial and RAC requests from the time the letter is received until all charts are finalized either as approved or denied. Ensures proper implementation of RAC process.

Communicates effectively with administration and management, members of the medical staff, patient care services and ancillary departments, as well as all affected external entities involved in the denial/RAC process. Serves as the liaison between the organization and Care Management regarding Denial/RAC process, including all related concerns and actions. Documents activities, events, and information per standards in established software systems in a timely, accurate, and complete manner.

Develops and maintains policies and procedures for the Denial/RAC process; evaluates the process to ensure the effectiveness of current policies and procedures and makes recommendations to further develop the process as needed. Provides statistics and reports to administration, UR Committee, and any other committee as requested by management. Provides education to care managers, coders and physicians regarding CMS updates, changes, etc.

Other Information PARDEE

Required

Must be licensed to practice as a Registered Nurse in the state of North Carolina or one of the compact states.

Two (2) years of experience working as a Registered Nursing in an acute care inpatient setting, including expertise and extensive knowledge of complex disease processes.

Excellent verbal and written communication.

Basic Life Support (BLS) certification.

Preferred

Experience working in a care / case management capacity.

Certified Case Manager (CCM) as issued by the Commission for Case Manager Certification (CCMC).

Job Details Job ID: 01.6015.1527

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Acute Care Case Management

Work Type: Per Diem

Standard Hours Per Week: 0.20

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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