Greystar
Lifestyle Coordinator- Overture Daniel Island
Greystar, Charleston, South Carolina, United States, 29408
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally.
JOB DESCRIPTION SUMMARY The Lifestyle Coordinator plays an integral role in supporting the day‑to‑day management of the community to achieve resident retention goals. This role works closely with the Community Manager and Sales Consultants to assist in the move‑in process, create and coordinate resident programs and events, and support all aspects of sales and marketing for the community.
JOB DESCRIPTION
Greets prospects and residents as they enter the office/leasing area, ensuring comfort while they wait to speak with a team member.
Assists with tours as needed.
Answers phone calls, routes all calls to the appropriate team member, and assists with completed service request call backs as necessary.
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages the loading dock and/or elevator schedule for move‑ins and move‑outs.
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
Ensures all amenities are in tour condition and prepared for resident use.
Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs, and works to develop outcome metrics to determine program success.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships with concierge vendors and local businesses, offering recommendations to residents on a variety of services or needs and keeping up to date on community events.
Monitors and responds to Lifestyle E‑mail account and works with the Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
Creates and produces the monthly calendar, newsletter, and flyers with activities and events, and monitors and submits items for Resident Portal postings.
Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention, managing expenses to budget.
ADDITIONAL COMPENSATION
Corporate Positions: Eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: Eligible to participate in weekly, monthly, and/or quarterly bonus programs.
ROBOT BE A OF
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off.
Onsite housing discount at Greystar‑managed communities, subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
IMPORTANT NOTICE Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
EEO STATEMENT Greystar will consider for employment qualified applicants with arrest and conviction records.
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JOB DESCRIPTION SUMMARY The Lifestyle Coordinator plays an integral role in supporting the day‑to‑day management of the community to achieve resident retention goals. This role works closely with the Community Manager and Sales Consultants to assist in the move‑in process, create and coordinate resident programs and events, and support all aspects of sales and marketing for the community.
JOB DESCRIPTION
Greets prospects and residents as they enter the office/leasing area, ensuring comfort while they wait to speak with a team member.
Assists with tours as needed.
Answers phone calls, routes all calls to the appropriate team member, and assists with completed service request call backs as necessary.
Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages the loading dock and/or elevator schedule for move‑ins and move‑outs.
Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
Ensures all amenities are in tour condition and prepared for resident use.
Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs, and works to develop outcome metrics to determine program success.
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships with concierge vendors and local businesses, offering recommendations to residents on a variety of services or needs and keeping up to date on community events.
Monitors and responds to Lifestyle E‑mail account and works with the Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
Creates and produces the monthly calendar, newsletter, and flyers with activities and events, and monitors and submits items for Resident Portal postings.
Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention, managing expenses to budget.
ADDITIONAL COMPENSATION
Corporate Positions: Eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: Eligible to participate in weekly, monthly, and/or quarterly bonus programs.
ROBOT BE A OF
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off.
Onsite housing discount at Greystar‑managed communities, subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
IMPORTANT NOTICE Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
EEO STATEMENT Greystar will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr