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Brown Missionary Baptist Church

The Healing Place, Case Manager/Facilitator

Brown Missionary Baptist Church, Southaven, Mississippi, United States, 38671

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The Healing Place – Case Manager/Facilitator About Midsouth Genesis Community Development Corporation (MSG-CDC): The mission of the Midsouth Genesis Community Development Corporation (MSG-CDC) is to enhance the quality of life for individuals and families in need through comprehensive services in housing, education, economic development, and humanitarian support. MSG-CDC is a rapidly growing, results‑driven organization that operates with a robust program model, committed to community revitalization, continuous improvement, and sustainable growth. We provide meaningful assistance that empowers individuals to improve their lives and contribute to the vitality of their communities.

The Healing Place Transitional Housing Program provides holistic, trauma‑informed, wraparound services to survivors of domestic violence, dating violence, and sexual assault, including individuals and families fleeing unsafe environments. The program offers low‑barrier access to safe housing and voluntary supportive services designed to promote healing, stability, and long‑term self‑sufficiency. Services are available 24 hours a day, seven days a week, recognizing the urgent and volatile circumstances faced by survivors.

Position Summary The Case Manager/Facilitator plays a critical, frontline role in supporting survivors of domestic violence as they transition from crisis to stability. This position provides direct case management, facilitation of life skills instruction, and supportive services using a trauma‑informed, survivor‑centered approach. The Healing Place operates 24/7; flexibility in scheduling is required to ensure participant safety, continuity of care, and program responsiveness.

Responsibilities

Provide comprehensive, trauma‑informed case management services to survivors of domestic violence and their families.

Conduct participant intake, assessment, goal planning, and ongoing progress reviews.

Support participants in accessing housing stability, employment, education, healthcare, and community resources.

Assist participants with safety planning, crisis response, and stabilization needs as appropriate.

Maintain consistent, respectful engagement that promotes autonomy, dignity, and empowerment.

Plan and facilitate structured life skills training sessions, including financial literacy, budgeting, tenant rights, healthy boundaries, communication, parenting support, household management, self‑sufficiency, goal setting, and adaptation to diverse learning styles.

Encourage participant engagement and reinforce practical skills that support long‑term stability.

Engage participants using a trauma‑informed, survivor‑centered approach that prioritizes safety, choice, collaboration, trustworthiness, and empowerment.

Demonstrate cultural humility and sensitivity when working with individuals from diverse backgrounds and lived experiences.

Maintain appropriate professional boundaries while providing compassionate, supportive services.

Maintain accurate, timely, and confidential client records in compliance with program policies and funding requirements.

Complete case notes, service plans, attendance records, and required reports.

Participate in team meetings, case conferences, and supervision as required.

Collaborate with the Director, Rapid Rehousing Coordinator, and other staff to ensure coordinated service delivery.

Participate in program coverage as needed within a 24/7 transitional housing environment, including occasional evenings or weekends.

Support a safe, respectful, and professional program environment for participants and staff.

Required Qualifications

Associate’s degree required (Bachelor’s degree preferred).

Minimum of five (5) years of experience working in a nonprofit setting, preferably in social services, housing, or survivor‑focused programs.

Demonstrated ability to engage effectively with survivors of domestic violence using a trauma‑informed care approach.

Experience providing or facilitating group‑based instruction, workshops, or trainings in life skills, education, or support groups.

Strong interpersonal, communication, and documentation skills.

Preferred Qualifications

Lived experience related to domestic violence, housing instability, or systems involvement (strongly valued).

Experience working in transitional housing, emergency shelter, or rapid rehousing programs.

Familiarity with community resources and referral networks.

Core Competencies

Trauma‑informed service delivery

Survivor advocacy and empowerment

Group facilitation and instruction

Crisis response and de‑escalation

Professional boundaries and ethics

Cultural humility and sensitivity

Work Environment & Schedule

Program operates 24/7; flexibility in work schedule is required.

Office‑ and site‑based work with frequent interaction with participants.

Work involves sensitive, confidential, and emotionally demanding situations.

Commitment to self‑care, supervision, and professional boundaries is essential.

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