Arizona Department of Child Safety
CASE MANAGER – CHILD SAFETY SPECIALIST
Location: Tucson, Arizona.
Join to apply for the
CASE MANAGER
role at the
Arizona Department of Child Safety . The agency’s mission is to partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.
Responsibilities
Work full‑time, 40 hours a week on‑site or in‑field; alternative work hours may be required.
Respond to allegations of child abuse or neglect.
Conduct interviews and assess child safety.
Work with families in their homes and in the community.
Coordinate services and develop case plans.
Attend court hearings and prepare professional reports.
Transport children and support placement needs.
Manage cases throughout your assigned region.
Collaborate with courts, providers, and partner agencies.
Key Skills and Abilities
Analyze information quickly and accurately, apply logic to complex situations, and make independent, sound decisions in high‑pressure moments.
Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations.
Stay organized and maintain accuracy and quality in a high‑volume environment.
Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; show empathy while maintaining professional boundaries.
Provide strong attention to detail.
Required Qualifications
Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); or 4 years as an Arizona Department of Child Safety Case Aide.
Valid driver’s license and a satisfactory 39‑month driving record.
Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
Work history, Central Registry, and Public Record will be considered.
Successfully complete the 22 weeks of in‑person classroom and field training program.
Knowledge Areas That Support Success
Counseling, conflict resolution, and intervention techniques.
Child development, family systems, and trauma‑informed practice.
Confidentiality and ethical decision‑making.
Behavioral indicators of abuse/neglect, separation, and loss.
Step Increases and Training
Upon successful completion of the Arizona Department of Child Safety 22‑week training program: $22.59/hour.
After one year of Arizona Department of Child Safety specialist service: $24.11/hour.
After two years of service: $25.96/hour.
After three years of service: $27.66/hour.
Training Details The CORE program includes seven weeks of classroom training within the 22‑week program. Classroom sessions occur in one‑to‑three‑week blocks and are held in midtown Phoenix. Eligible hires receive hotel accommodations, as well as meal and mileage reimbursements during required in‑person training.
The Perks
Comprehensive medical, dental, and life insurance options.
A supportive retirement plan through the Arizona State Retirement System (ASRS).
10 paid holidays annually and generous vacation and sick leave.
Paid Parental Leave Program (must meet the criteria).
Higher education discounts, wellness programs, and professional growth and development opportunities.
Please visit our State of Arizona benefits page for more information.
Equal Opportunity & Accessibility Statement Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602‑255‑2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Use your strengths to help children thrive and families find stability. Take the next step in your career and join a team that’s transforming lives across Arizona. Apply today and be part of something extraordinary!
#J-18808-Ljbffr
Join to apply for the
CASE MANAGER
role at the
Arizona Department of Child Safety . The agency’s mission is to partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.
Responsibilities
Work full‑time, 40 hours a week on‑site or in‑field; alternative work hours may be required.
Respond to allegations of child abuse or neglect.
Conduct interviews and assess child safety.
Work with families in their homes and in the community.
Coordinate services and develop case plans.
Attend court hearings and prepare professional reports.
Transport children and support placement needs.
Manage cases throughout your assigned region.
Collaborate with courts, providers, and partner agencies.
Key Skills and Abilities
Analyze information quickly and accurately, apply logic to complex situations, and make independent, sound decisions in high‑pressure moments.
Communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations.
Stay organized and maintain accuracy and quality in a high‑volume environment.
Remain calm in stressful situations; understand diverse family systems and cultural backgrounds; show empathy while maintaining professional boundaries.
Provide strong attention to detail.
Required Qualifications
Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); or 4 years as an Arizona Department of Child Safety Case Aide.
Valid driver’s license and a satisfactory 39‑month driving record.
Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
Work history, Central Registry, and Public Record will be considered.
Successfully complete the 22 weeks of in‑person classroom and field training program.
Knowledge Areas That Support Success
Counseling, conflict resolution, and intervention techniques.
Child development, family systems, and trauma‑informed practice.
Confidentiality and ethical decision‑making.
Behavioral indicators of abuse/neglect, separation, and loss.
Step Increases and Training
Upon successful completion of the Arizona Department of Child Safety 22‑week training program: $22.59/hour.
After one year of Arizona Department of Child Safety specialist service: $24.11/hour.
After two years of service: $25.96/hour.
After three years of service: $27.66/hour.
Training Details The CORE program includes seven weeks of classroom training within the 22‑week program. Classroom sessions occur in one‑to‑three‑week blocks and are held in midtown Phoenix. Eligible hires receive hotel accommodations, as well as meal and mileage reimbursements during required in‑person training.
The Perks
Comprehensive medical, dental, and life insurance options.
A supportive retirement plan through the Arizona State Retirement System (ASRS).
10 paid holidays annually and generous vacation and sick leave.
Paid Parental Leave Program (must meet the criteria).
Higher education discounts, wellness programs, and professional growth and development opportunities.
Please visit our State of Arizona benefits page for more information.
Equal Opportunity & Accessibility Statement Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602‑255‑2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Use your strengths to help children thrive and families find stability. Take the next step in your career and join a team that’s transforming lives across Arizona. Apply today and be part of something extraordinary!
#J-18808-Ljbffr