Independent Bank Opportunities
Loan Servicing Escrow Specialist
Independent Bank Opportunities, Ionia, Michigan, United States, 48846
Johnson Building
227 W Main St
Ionia, MI 48846, USA
Are you experienced in Banking, Mortgage Servicing, and/or Customer Service and looking to advance in your career? If so, we need you!
At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.
About the Job Independent Bank is seeking an Escrow Specialist to join our Loan Servicing team!
You will be responsible for managing daily escrow functions and activities, ensuring compliance with regulations and investor requirements. This role demands a solid understanding of escrow processes and regulatory standards, along with the ability to execute tasks with accuracy and efficiency. If you possess a keen eye for detail and are knowledgeable in escrow regulations, we want you on our team. Elevate your career by contributing to a dynamic and compliance-focused team environment, where your expertise will be both valued and utilized.
Apply today to help us inspire financial independence today, with tomorrow in mind.
Why You Should Apply
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do
Responsible for daily escrow opening, sorting, and distributing all incoming mail.
Preparing and mailing escrow correspondence to customers.
Verifying and processing payments for all escrow-related transactions for hazard, flood, mortgage insurance, tax, and private mortgage insurance.
Verifying tax or insurance lines are accurately identified within the servicing system for both escrowed and non-escrowed loans.
Pay taxes, verify amounts, and balance bills.
Accept incoming escrow calls from customers.
Make outbound calls to customers and various escrow companies and/or agents to obtain necessary information and documentation.
Call a representative answer, respond, and research customer concerns or questions.
Activate, cancel, and process lender places hazard insurance and tax processes.
Responsible for flood insurance verification.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
2+ years mortgage loan equivalent working experience.
Excellent interpersonal, presentation and communication skills.
Understand and be knowledgeable of all assigned systems.
Identify and maintain efficiencies within the department.
Strong leadership skills required.
Must possess the ability to work under pressure, handle multiple tasks, and be a self-starter.
Ability to prioritize is essential.
Strong technical and mathematical-based knowledge.
Math, problem-solving, research, and organizational skills required.
Assist in audit preparation and review.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Are you experienced in Banking, Mortgage Servicing, and/or Customer Service and looking to advance in your career? If so, we need you!
At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.
About the Job Independent Bank is seeking an Escrow Specialist to join our Loan Servicing team!
You will be responsible for managing daily escrow functions and activities, ensuring compliance with regulations and investor requirements. This role demands a solid understanding of escrow processes and regulatory standards, along with the ability to execute tasks with accuracy and efficiency. If you possess a keen eye for detail and are knowledgeable in escrow regulations, we want you on our team. Elevate your career by contributing to a dynamic and compliance-focused team environment, where your expertise will be both valued and utilized.
Apply today to help us inspire financial independence today, with tomorrow in mind.
Why You Should Apply
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do
Responsible for daily escrow opening, sorting, and distributing all incoming mail.
Preparing and mailing escrow correspondence to customers.
Verifying and processing payments for all escrow-related transactions for hazard, flood, mortgage insurance, tax, and private mortgage insurance.
Verifying tax or insurance lines are accurately identified within the servicing system for both escrowed and non-escrowed loans.
Pay taxes, verify amounts, and balance bills.
Accept incoming escrow calls from customers.
Make outbound calls to customers and various escrow companies and/or agents to obtain necessary information and documentation.
Call a representative answer, respond, and research customer concerns or questions.
Activate, cancel, and process lender places hazard insurance and tax processes.
Responsible for flood insurance verification.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
2+ years mortgage loan equivalent working experience.
Excellent interpersonal, presentation and communication skills.
Understand and be knowledgeable of all assigned systems.
Identify and maintain efficiencies within the department.
Strong leadership skills required.
Must possess the ability to work under pressure, handle multiple tasks, and be a self-starter.
Ability to prioritize is essential.
Strong technical and mathematical-based knowledge.
Math, problem-solving, research, and organizational skills required.
Assist in audit preparation and review.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr