State of Idaho
Human Services Supervisor - CYFS
Position located in Boise field office, Youth Safety and Permanency Program. Applications will be accepted through 4:59 PM MST on the posting end date.
DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS.
The Idaho Department of Health and Welfare, Division of Family and Community Services is recruiting for a Human Services Supervisor to work within the Boise field office of our Youth Safety and Permanency Program. The individual selected for this position will be responsible for leadership and supervision for a team of Licensed Social Workers, Family Services Workers, and a Case Aide. This leadership role is critical in ensuring the safety, permanency, and well‑being of children and families in our community.
As a Human Services Supervisor, you will oversee agency practice, provide consistent supervision, and ensure compliance with state and federal child welfare policies and procedures. You will play a key role in mentoring/training staff, managing performance, and fostering a trauma‑informed, family‑centered approach to service delivery.
The Idaho Department of Health & Welfare is a drug‑free workplace. Applicants offered employment in this position will be required to pass a pre‑employment drug test and complete a criminal history background investigation.
Benefits
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
11 paid holidays
Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
Paid parental leave
Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre‑tax (full‑time/30+ hours per week)
2 voluntary supplemental retirement plans including both pre‑tax and Roth options
Deferred compensation plan
Life insurance for self, spouse, and children
Short and long‑term disability insurance
Flexible Spending Accounts (FSA)
Wide variety of training opportunities
Some positions offer flexible hours and/or telecommuting
Additional perks and discounts available through medical provider
Public Service Loan Forgiveness (PSLF) Eligibility
Employee assistance program
Example of Duties
Supervise a team of case managers and ensure quality practice according to agency standards.
Be familiar with team cases and assign caseloads accordingly.
Monitor data entry and quality, addressing performance issues as needed. Evaluate employee performance, assess staff training needs, and support/lead staff through change.
Facilitate regular consultations per the agency's standard of practice.
Serve as a member of the Regional Leadership Team and regularly attend meetings.
Field questions from community providers, including birth parents, foster parents, and community partners.
Train, coach, and model best practice.
Minimum Qualifications
Some knowledge of supervisory practices (typically gained through completion of a class or seminar of more than one day, or lead work experience requiring work direction, monitoring work, and making assignments for at least three months); or completion of a college‑level personnel course.
Some knowledge of community organization/development principles and processes (typically gained by completion of community organization/development course or workshops equivalent to three semester hours of college credit or 40 classroom hours of specific training; or having served in a direct services role for at least one year in case management or psychosocial or rehabilitation therapy or counseling and applying these principles in a community development role).
Experience demonstrating good knowledge of human services principles and practices to include social and family systems, human growth and development, and case management methods. Typically gained by a Bachelor's degree in a social or behavioral science curriculum such as social work, psychology, marriage and family counseling, psychosocial rehabilitation, education, nursing, sociology, or closely related field of study that included family systems; AND at least one year of experience in social service delivery or case management OR one year of experience as a Certified Alcohol Drug Counselor (CADC).
Preferred Experience
Skills and experience in conflict management (typically gained through six months of on‑the‑job training and experience in applying active listening, developing self‑awareness, and providing feedback).
Solid verbal and written communication skills (typically gained through six months of work experience where writing and speaking in professional settings is expected).
Contact Information EMAIL: dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681
EEO/DA/Veteran The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.
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DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS.
The Idaho Department of Health and Welfare, Division of Family and Community Services is recruiting for a Human Services Supervisor to work within the Boise field office of our Youth Safety and Permanency Program. The individual selected for this position will be responsible for leadership and supervision for a team of Licensed Social Workers, Family Services Workers, and a Case Aide. This leadership role is critical in ensuring the safety, permanency, and well‑being of children and families in our community.
As a Human Services Supervisor, you will oversee agency practice, provide consistent supervision, and ensure compliance with state and federal child welfare policies and procedures. You will play a key role in mentoring/training staff, managing performance, and fostering a trauma‑informed, family‑centered approach to service delivery.
The Idaho Department of Health & Welfare is a drug‑free workplace. Applicants offered employment in this position will be required to pass a pre‑employment drug test and complete a criminal history background investigation.
Benefits
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
11 paid holidays
Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
Paid parental leave
Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre‑tax (full‑time/30+ hours per week)
2 voluntary supplemental retirement plans including both pre‑tax and Roth options
Deferred compensation plan
Life insurance for self, spouse, and children
Short and long‑term disability insurance
Flexible Spending Accounts (FSA)
Wide variety of training opportunities
Some positions offer flexible hours and/or telecommuting
Additional perks and discounts available through medical provider
Public Service Loan Forgiveness (PSLF) Eligibility
Employee assistance program
Example of Duties
Supervise a team of case managers and ensure quality practice according to agency standards.
Be familiar with team cases and assign caseloads accordingly.
Monitor data entry and quality, addressing performance issues as needed. Evaluate employee performance, assess staff training needs, and support/lead staff through change.
Facilitate regular consultations per the agency's standard of practice.
Serve as a member of the Regional Leadership Team and regularly attend meetings.
Field questions from community providers, including birth parents, foster parents, and community partners.
Train, coach, and model best practice.
Minimum Qualifications
Some knowledge of supervisory practices (typically gained through completion of a class or seminar of more than one day, or lead work experience requiring work direction, monitoring work, and making assignments for at least three months); or completion of a college‑level personnel course.
Some knowledge of community organization/development principles and processes (typically gained by completion of community organization/development course or workshops equivalent to three semester hours of college credit or 40 classroom hours of specific training; or having served in a direct services role for at least one year in case management or psychosocial or rehabilitation therapy or counseling and applying these principles in a community development role).
Experience demonstrating good knowledge of human services principles and practices to include social and family systems, human growth and development, and case management methods. Typically gained by a Bachelor's degree in a social or behavioral science curriculum such as social work, psychology, marriage and family counseling, psychosocial rehabilitation, education, nursing, sociology, or closely related field of study that included family systems; AND at least one year of experience in social service delivery or case management OR one year of experience as a Certified Alcohol Drug Counselor (CADC).
Preferred Experience
Skills and experience in conflict management (typically gained through six months of on‑the‑job training and experience in applying active listening, developing self‑awareness, and providing feedback).
Solid verbal and written communication skills (typically gained through six months of work experience where writing and speaking in professional settings is expected).
Contact Information EMAIL: dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681
EEO/DA/Veteran The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.
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