Abercrombie & Fitch Co.
Hollister - Key Lead, Galleria at Roseville
Abercrombie & Fitch Co., Roseville, California, United States, 95678
Hollister - Key Lead, Galleria at Roseville
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores globally and e-commerce sites. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Overview The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales goals.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule & Hours
Schedule will vary weekly but should expect to work at least 12-16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
During peak periods, hours will increase to support the needs of the business.
Qualifications What it Takes
Education: High School Diploma/ GED equivalent preferred
Retail Experience: At least 1 year of retail experience is preferred
Supervisor/Managerial Experience: No Supervisory/Management Experience required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing, Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
What You’ll Get
Benefit programs designed to fit you and your lifestyle
Competitive incentives to reward commitment to the business
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who’ll Celebrate you for Being YOU
Job Details
Seniority level: Entry level
Employment type: Part-time
Job function: Customer Service
Industries: Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Overview The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales goals.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule & Hours
Schedule will vary weekly but should expect to work at least 12-16 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
During peak periods, hours will increase to support the needs of the business.
Qualifications What it Takes
Education: High School Diploma/ GED equivalent preferred
Retail Experience: At least 1 year of retail experience is preferred
Supervisor/Managerial Experience: No Supervisory/Management Experience required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing, Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
What You’ll Get
Benefit programs designed to fit you and your lifestyle
Competitive incentives to reward commitment to the business
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who’ll Celebrate you for Being YOU
Job Details
Seniority level: Entry level
Employment type: Part-time
Job function: Customer Service
Industries: Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer
#J-18808-Ljbffr