State of Washington
3 days ago Be among the first 25 applicants
Description DSHS HCLA – Office Manager
Location : Spokane, WA
Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund (WCF) is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WCF offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.
DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.
Join our team as an
Office Manager
in Spokane, Washington. In this role, you will provide planning, organization, and operational support to Region 1 field offices, ensuring workspaces, equipment, fleet vehicles, records, and building systems function smoothly and safely. You will play a key role in coordinating office setup and reconfiguration, managing purchasing and maintenance needs, overseeing motor pool reporting, and supporting records retention and safety compliance. This position is essential to maintaining continuity of operations across multiple field offices and helps ensure staff have the resources and environments they need to effectively serve Washington communities.
Some of What You’ll Do
Coordinate and support day-to-day office operations across HCLA units and co-located DSHS partners, including space planning, workstation setup, furniture and equipment coordination, purchasing, mail services, security, janitorial services, and office reconfiguration or relocation.
Serve as a steward of state resources by managing office assets, repurposing furniture and equipment, coordinating leased building issues with property owners, and elevating unresolved concerns with recommended solutions.
Oversee Region 1 Motor Pool vehicles, including maintenance, recalls, emergency repairs, mileage reporting, vehicle replacement requests, and ensuring vehicles are equipped with required safety supplies.
Manage telecommunications and technology logistics, including coordinating cell phone and landline services, minor system changes, and troubleshooting with technicians and headquarters staff.
Plan, order, and process office supply and purchasing requests in alignment with contracts and budget limits, verify receipt of goods and services, and submit required documentation to Consolidated Business Services and leadership.
Coordinate onboarding and ongoing employee setup to ensure timely access to buildings, identification badges, furniture, phones, voicemail, and cell phones.
Support safety, emergency preparedness, records management, and compliance activities, including participation in safety committees, incident response, facility walk-throughs, asset inventory, records retention, training, meetings, and other assigned duties.
Desired skills, knowledge, and abilities
Ability to prioritize, organize, and adjust workload to meet deadlines, respond to emergencies, and manage competing demands.
Knowledge of office organization, administrative practices, and the mission and values of HCLA and the Department of Social and Health Services.
Ability to follow management direction, understand the chain of command, and use appropriate communication channels.
Strong verbal and written communication skills, including the ability to communicate professionally with diverse audiences and produce clear, accurate correspondence and documentation.
Proficiency with computers, office software, agency databases, and standard office equipment, with the ability to learn new systems as needed.
Ability to work independently, exercise sound judgment, research information, and engage appropriate subject matter experts to resolve questions or issues.
Ability to remain calm, de-escalate challenging situations, and meet the physical requirements of the position.
Who should apply? We are looking for professionals who meet one of the following qualification options:
A bachelor’s degree with major study in business administration or a closely related field and one year of supervisory experience that includes planning, organizing, and coordinating work in a business office. OR
One year of state service as an Administrative Assistant 2, Human Resource Assistant 2, or Data Compiler 3, or two years of state service as an Administrative Assistant 1 or Human Resource Assistant 1, or equivalent experience that includes supervisory or office management responsibilities. OR
Five years of professional or practical experience with responsibility for planning, organizing, and coordinating work in a business office.
DSHS partners with people to access support, care, and resources.
Additional Information
Work schedule: 8:00 AM - 5:00 PM, Monday through Friday
Ready to start a rewarding career? Apply today! Along With Your Application, Please Include
An updated resume
Three professional references with contact information
Questions? Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number
#09185 .
The Department of Social and Health Services’ vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Equal Opportunity Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read About Our Benefits The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g., part-time); view the job posting for benefits details for job types other than full-time.
Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax deferred dollars toward their health care expenses. Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well being of employees.
Retirement And Deferred Compensation State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer-contributed retirement programs. For additional information, check out the Department of Retirement Systems website. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program similar to an IRA that allows you control over the amount of pre tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness If you are employed by a government or not for profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full time and part time employees are entitled to paid holidays and one paid personal holiday per calendar year. Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 non overtime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part time employees who are in pay status during the month of the holiday qualify for the holiday on a pro rated basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full time employment, excluding all holiday hours.
Sick Leave Full time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part time employees will be proportionate to the number of hours in pay status, in the month to that required for full time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave) Full time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full time employees who are in pay status for less than 80 non overtime hours in a month do not earn a monthly accrual of vacation leave. Part time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rated basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in WAC 357-58-175, an employer may authorize a lump sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
Qualification Selection Please select the option that best describes how you meet the required qualifications for this position:
I have a bachelor’s degree with major study in business administration or a closely related field AND one year of supervisory experience involving the planning, organizing, and coordination of work in a business office.
I have one year of state service as an Administrative Assistant 2, Human Resource Assistant 2, or Data Compiler 3, or two years of state service as an Administrative Assistant 1 or Human Resource Assistant 1, or equivalent experience that included supervisory or office management responsibilities.
I have at least five years of professional or practical experience with responsibility for planning, organizing, and coordinating work in a business office.
I do not meet the qualifications described above.
Required Question
Referrals increase your chances of interviewing at State of Washington by 2x
Get notified about new Office Manager jobs in Walla Walla, WA.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Administrative
Industries: Government Administration
#J-18808-Ljbffr
Description DSHS HCLA – Office Manager
Location : Spokane, WA
Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund (WCF) is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WCF offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.
DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.
Join our team as an
Office Manager
in Spokane, Washington. In this role, you will provide planning, organization, and operational support to Region 1 field offices, ensuring workspaces, equipment, fleet vehicles, records, and building systems function smoothly and safely. You will play a key role in coordinating office setup and reconfiguration, managing purchasing and maintenance needs, overseeing motor pool reporting, and supporting records retention and safety compliance. This position is essential to maintaining continuity of operations across multiple field offices and helps ensure staff have the resources and environments they need to effectively serve Washington communities.
Some of What You’ll Do
Coordinate and support day-to-day office operations across HCLA units and co-located DSHS partners, including space planning, workstation setup, furniture and equipment coordination, purchasing, mail services, security, janitorial services, and office reconfiguration or relocation.
Serve as a steward of state resources by managing office assets, repurposing furniture and equipment, coordinating leased building issues with property owners, and elevating unresolved concerns with recommended solutions.
Oversee Region 1 Motor Pool vehicles, including maintenance, recalls, emergency repairs, mileage reporting, vehicle replacement requests, and ensuring vehicles are equipped with required safety supplies.
Manage telecommunications and technology logistics, including coordinating cell phone and landline services, minor system changes, and troubleshooting with technicians and headquarters staff.
Plan, order, and process office supply and purchasing requests in alignment with contracts and budget limits, verify receipt of goods and services, and submit required documentation to Consolidated Business Services and leadership.
Coordinate onboarding and ongoing employee setup to ensure timely access to buildings, identification badges, furniture, phones, voicemail, and cell phones.
Support safety, emergency preparedness, records management, and compliance activities, including participation in safety committees, incident response, facility walk-throughs, asset inventory, records retention, training, meetings, and other assigned duties.
Desired skills, knowledge, and abilities
Ability to prioritize, organize, and adjust workload to meet deadlines, respond to emergencies, and manage competing demands.
Knowledge of office organization, administrative practices, and the mission and values of HCLA and the Department of Social and Health Services.
Ability to follow management direction, understand the chain of command, and use appropriate communication channels.
Strong verbal and written communication skills, including the ability to communicate professionally with diverse audiences and produce clear, accurate correspondence and documentation.
Proficiency with computers, office software, agency databases, and standard office equipment, with the ability to learn new systems as needed.
Ability to work independently, exercise sound judgment, research information, and engage appropriate subject matter experts to resolve questions or issues.
Ability to remain calm, de-escalate challenging situations, and meet the physical requirements of the position.
Who should apply? We are looking for professionals who meet one of the following qualification options:
A bachelor’s degree with major study in business administration or a closely related field and one year of supervisory experience that includes planning, organizing, and coordinating work in a business office. OR
One year of state service as an Administrative Assistant 2, Human Resource Assistant 2, or Data Compiler 3, or two years of state service as an Administrative Assistant 1 or Human Resource Assistant 1, or equivalent experience that includes supervisory or office management responsibilities. OR
Five years of professional or practical experience with responsibility for planning, organizing, and coordinating work in a business office.
DSHS partners with people to access support, care, and resources.
Additional Information
Work schedule: 8:00 AM - 5:00 PM, Monday through Friday
Ready to start a rewarding career? Apply today! Along With Your Application, Please Include
An updated resume
Three professional references with contact information
Questions? Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number
#09185 .
The Department of Social and Health Services’ vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Equal Opportunity Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read About Our Benefits The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g., part-time); view the job posting for benefits details for job types other than full-time.
Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax deferred dollars toward their health care expenses. Employees are also covered by basic life and long term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well being of employees.
Retirement And Deferred Compensation State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer-contributed retirement programs. For additional information, check out the Department of Retirement Systems website. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program similar to an IRA that allows you control over the amount of pre tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness If you are employed by a government or not for profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full time and part time employees are entitled to paid holidays and one paid personal holiday per calendar year. Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 non overtime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part time employees who are in pay status during the month of the holiday qualify for the holiday on a pro rated basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full time employment, excluding all holiday hours.
Sick Leave Full time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part time employees will be proportionate to the number of hours in pay status, in the month to that required for full time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave) Full time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full time employees who are in pay status for less than 80 non overtime hours in a month do not earn a monthly accrual of vacation leave. Part time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rated basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in WAC 357-58-175, an employer may authorize a lump sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 07-21-2025
Qualification Selection Please select the option that best describes how you meet the required qualifications for this position:
I have a bachelor’s degree with major study in business administration or a closely related field AND one year of supervisory experience involving the planning, organizing, and coordination of work in a business office.
I have one year of state service as an Administrative Assistant 2, Human Resource Assistant 2, or Data Compiler 3, or two years of state service as an Administrative Assistant 1 or Human Resource Assistant 1, or equivalent experience that included supervisory or office management responsibilities.
I have at least five years of professional or practical experience with responsibility for planning, organizing, and coordinating work in a business office.
I do not meet the qualifications described above.
Required Question
Referrals increase your chances of interviewing at State of Washington by 2x
Get notified about new Office Manager jobs in Walla Walla, WA.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Administrative
Industries: Government Administration
#J-18808-Ljbffr