Ameriflex
Position Summary
WorkforceGo, a Human Capital Management Software as a Service (SaaS) solution, is seeking a client and partner focused, highly energetic, and experienced Partner Experience Specialist to join our Product Experience team. The Partner Experience Specialist will oversee the management of multiple Partner client implementations, provide operational guidance overseeing every deliverable of the assigned implementation projects, and complete non-core module projects on behalf of the Partner. A significant understanding of business strategy, product knowledge, project deliverables, and practical experience in project strategy are required for success in this role.
Principal Duties & Responsibilities
Implementation Planning & Strategy : Assist partners with project implementation plans and strategies, including setup, resource allocation, and timeline management to meet implementation deadlines. (Advanced)
Operation Oversight : Oversee and direct partners and their project operations to ensure successful project implementations. (Advanced)
Stakeholder Communication & Collaboration : Act as a liaison between Partners and WorkforceGo stakeholders to communicate project statuses, discuss objectives, and ensure alignment with project requirements. (Advanced)
Issue Resolution & Problem Solving : Identify, analyze, report on, and assist Partners with resolving project issues. (Advanced)
Documentation & Process Management : Ensure all project and implementation documents are fully gathered from Partners and are accurately maintained, updated, and accessible in WFG's systems. (Intermediate)
Implementation Execution : Complete non-core module implementations on behalf of the Partner, and assist the Product Experience Team with direct client projects as needed. (Advanced)
Requirements Knowledge, Skills and Abilities Required
Project Management Expertise : Proven project management experience, with the ability to lead and direct multiple projects effectively from start to finish. (Advanced)
Business Strategy & Operational Knowledge : Strong understanding of business operations, project strategy, and budget planning, with an ability to align project goals with organizational objectives. (Advanced)
Analytical & Strategic Thinking : Strong analytical skills with the ability to apply strategic thinking to assess project needs, anticipate challenges, and propose solutions. (Advanced)
Communication & Interpersonal Skills : Excellent written, verbal, and presentation skills, with the ability to build relationships, manage client interactions, and communicate effectively with stakeholders. (Advanced)
Problem-Solving & Adaptability : Demonstrated problem-solving skills, with the flexibility to adapt to changes in project requirements, timelines, or resource availability. (Intermediate)
Technical Proficiency : Familiarity with enterprise applications, web technologies, SaaS solutions, and proficiency in report-writing and presentation tools. (Advanced)
Organizational & Multi-Tasking Skills : Highly organized with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously in a dynamic environment. (Intermediate)
Team Collaboration & Leadership Skills : Experience managing and directing cross‑functional teams, with a focus on achieving results through effective collaboration and leadership. (Advanced)
Credentials & Experience Education : Bachelor's Degree in a related field or equivalent experience required.
Experience : 5+ years of relevant previous work experience in project management and consulting, ideally within HCM, SaaS, or cloud‑based solutions. Professional experience with exposure to consulting, strategic planning, and/or project management is also required.
Travel Ability to travel ideally once per year.
Benefits Note:
The pay rate for this position is set at $65,000.00 annually, plus bonus potential.
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Matching
No‑Cost Prescriptions*
No‑Cost Direct Primary Care, Virtual Care and Mental Health Self‑Care program Offerings*
Flexible Spending Accounts
Health Savings Accounts
Disability & Life Insurance
Employee Assistance Program
LegalShield
ID Shield
Commuter Reimbursement Plan
Tuition Reimbursement
Bonus Pay – up to 10% of annual salary as a bonus payout each year
Wellable membership
Telescope Health (telehealth) through Accresa
Intellect (mental health) application
Employee engagement activities, including voluntary events, raffles, book club, and more!
#J-18808-Ljbffr
Principal Duties & Responsibilities
Implementation Planning & Strategy : Assist partners with project implementation plans and strategies, including setup, resource allocation, and timeline management to meet implementation deadlines. (Advanced)
Operation Oversight : Oversee and direct partners and their project operations to ensure successful project implementations. (Advanced)
Stakeholder Communication & Collaboration : Act as a liaison between Partners and WorkforceGo stakeholders to communicate project statuses, discuss objectives, and ensure alignment with project requirements. (Advanced)
Issue Resolution & Problem Solving : Identify, analyze, report on, and assist Partners with resolving project issues. (Advanced)
Documentation & Process Management : Ensure all project and implementation documents are fully gathered from Partners and are accurately maintained, updated, and accessible in WFG's systems. (Intermediate)
Implementation Execution : Complete non-core module implementations on behalf of the Partner, and assist the Product Experience Team with direct client projects as needed. (Advanced)
Requirements Knowledge, Skills and Abilities Required
Project Management Expertise : Proven project management experience, with the ability to lead and direct multiple projects effectively from start to finish. (Advanced)
Business Strategy & Operational Knowledge : Strong understanding of business operations, project strategy, and budget planning, with an ability to align project goals with organizational objectives. (Advanced)
Analytical & Strategic Thinking : Strong analytical skills with the ability to apply strategic thinking to assess project needs, anticipate challenges, and propose solutions. (Advanced)
Communication & Interpersonal Skills : Excellent written, verbal, and presentation skills, with the ability to build relationships, manage client interactions, and communicate effectively with stakeholders. (Advanced)
Problem-Solving & Adaptability : Demonstrated problem-solving skills, with the flexibility to adapt to changes in project requirements, timelines, or resource availability. (Intermediate)
Technical Proficiency : Familiarity with enterprise applications, web technologies, SaaS solutions, and proficiency in report-writing and presentation tools. (Advanced)
Organizational & Multi-Tasking Skills : Highly organized with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously in a dynamic environment. (Intermediate)
Team Collaboration & Leadership Skills : Experience managing and directing cross‑functional teams, with a focus on achieving results through effective collaboration and leadership. (Advanced)
Credentials & Experience Education : Bachelor's Degree in a related field or equivalent experience required.
Experience : 5+ years of relevant previous work experience in project management and consulting, ideally within HCM, SaaS, or cloud‑based solutions. Professional experience with exposure to consulting, strategic planning, and/or project management is also required.
Travel Ability to travel ideally once per year.
Benefits Note:
The pay rate for this position is set at $65,000.00 annually, plus bonus potential.
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Matching
No‑Cost Prescriptions*
No‑Cost Direct Primary Care, Virtual Care and Mental Health Self‑Care program Offerings*
Flexible Spending Accounts
Health Savings Accounts
Disability & Life Insurance
Employee Assistance Program
LegalShield
ID Shield
Commuter Reimbursement Plan
Tuition Reimbursement
Bonus Pay – up to 10% of annual salary as a bonus payout each year
Wellable membership
Telescope Health (telehealth) through Accresa
Intellect (mental health) application
Employee engagement activities, including voluntary events, raffles, book club, and more!
#J-18808-Ljbffr